Getting Started Guide

AGFA ePhoto Smile Camera – Getting Started 7
To get various kinds of help on your Smile camera, visit
our website at: http://support.agfa.com/homeOffice.
The most effective way to find an answer to your problem
is to execute the successive steps described below.
1. Create an Agfa e-Service Account
You need to create an Agfa e-Service account profile
to benefit from:
• personalized one-to-one online technical
support;
• access to customized self-help tools and
technical information;
• automatic e-mail notification of all new support
tip documents;
• the latest Agfa product news.
To create an Agfa e-Service account and to register
your Smile camera, click Create Account.
If you already have an Agfa e-Service account, click
Register to add new products to your e-Service
profile.
2. Consult the Support Documents / Solution Finder
Database
Click the Support Documents tab or the Solution
Finder Database tab to consult the standard answers
on various problems/questions.
3. One-to-One Support
If you do not find an answer to your problem/question
in the Support Documents or in the Solution Finder
Database, click One-to-One Support to open a
personal case. Describe your problem as accurate as
possible.
4. Contact the Nearest Service Office
Select the Service Offices tab to find the telephone
number of your nearest Agfa Service Office.
5. Consult the Software Library
Select the Software Library tab to retrieve available
PhotoWise software updates for your Smile camera.
More Information on Your ePhoto Smile Camera