Owner's Guide

19
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All servicing and repairs must be carried out by a
qualied service engineer.
Note: The induction cooktop is able to self-diagnose
a number of problems and can show this information
to the user via the cooktop control display. Error codes
may be displayed if your cooktop has developed a fault.
If your appliance reports an error or is not working,
you may be able to correct the fault by consulting the
following.
Error code E2 is displayed
The electronic unit is too hot. Please check the
installation of the range, making sure that there is
sucient ventilation. In extreme cases, if a cooking
utensil has been allowed to boil dry this error code
may also be displayed. If in doubt please contact your
installer or a qualied repair engineer.
No display operation
Over voltage or loss of supply voltage to the range. If in
doubt please contact your installer or a qualied repair
engineer.
Error code U400 is displayed
The range has been incorrectly connected. The control
will switch o after approximately 1 second and the
error code will be permanently displayed.
Consult your installer or a qualied repair engineer.
Error code Er followed by a number is displayed
The appliance has developed an internal technical fault
that cannot be rectied by the user.
Consult your installer or a qualied repair engineer.
The fuse blows or the RCD trips regularly
Please contact your installer or a qualied repair
engineer.
The range will not switch on
Has the wiring system in the house blown a fuse or
tripped an earth leakage circuit breaker?
Has the range been correctly connected to the mains
supply?
The induction cooktop is noisy
When using the induction cooktop there may be some
‘noise’ emitted from the pan. This is normal and may be
most noticeable when cooking on high power settings
or if 5 pans are used simultaneously. The type of pan
may also contribute to induction ‘noise’.
6. Troubleshooting
Steam is coming from the oven
When cooking foods with a high water content (e.g.
oven chips) there may be some steam visible at the rear
grille. Take care when opening the oven door, as there
may be a momentary pu of steam when the oven
door is opened. Stand well back and allow any steam to
disperse.
An oven fan is noisy
The sound of the oven fan may change as the oven
heats up – this is perfectly normal.
What cleaning materials are recommended for the
range?
See the ‘Cleaning’ section for a full list of recommended
cleaning materials.
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We DO NOT recommend corrosive or caustic
cleaners as these may damage your range.
The knobs get hot when I use the oven, can I avoid this?
Yes, this is caused by heat rising from the oven, and
heating them up. DO NOT leave the oven door open.
The fascia gets hot when I use the oven or broiler
The range is cooled by a fan. If the fascia becomes
excessively hot when the range is in use then the
cooling fan may have failed. Should this occur please
contact your installer, a qualied repair engineer or
Customer Service to arrange for its repair.
If there is an installation problem and I don’t get my
original installer to come back to fix it who pays?
You do. Service organizations will charge for their call
outs if they are correcting work carried out by your
original installer. It is in your interest to track down your
original installer.
Food is cooking too slowly, too quickly, or burning
Cooking times may dier from your previous
oven. Check that you are using the recommended
temperatures and shelf positions.
See the oven cooking guide section of the instructions.
The oven control settings and cooking times are
intended to be used only as a guide.
Individual tastes may require the temperature to be
altered either way, to get the results you want. Try
cooking at a higher or lower temperature setting.
The oven is not cooking evenly
If you are cooking a large item, be prepared to turn it
round during cooking.
If two shelves are used, check that space has been left
for the heat to circulate. When a baking sheet is put into
the oven, make sure it is placed centrally on the shelf.