User manual

55 000 026 – Ed. B SCOOP E-Z - User Manual 35
This document is the property of AETA and can not be duplicated without authorisation November 2001
10. Troubleshooting
Power supply failures:
If running on batteries, check that batteries have been inserted properly. Check the
“Battery” Green LED indicator on the front panel. The green LED indicates that the
battery level is higher than 20%. When the battery LED goes “off”, the remaining
autonomy of the Scoop E-Z is 15 minutes.
A set of 6 new batteries will last approximately 1 hour 30 communication in normal
operating conditions.
Note : Replace the old batteries before each new broadcast. Always remove batteries
when worn out or when storing the unit for an extended period.
Network Indication:
- Alarm (red)
When “on” indicates a network problem.
Check your network.
- Dec (green)
When "on" indicates that the signal is decoded by the Scoop
E-Z.
Unable to establish a connection:
Check the RJ connection between the Scoop E-Z and the telephone network. (RJ 11,
identified as Tel on the rear panel of Scoop E-Z for POTS, and RJ45, identified as ISDN
on the rear panel of the Scoop E-Z for ISDN)
Connection In ISDN mode
To test your ISDN line, you may connect an ISDN phone or other suitable ISDN
verification device into the RJ45 connector instead of the Scoop E-Z and call an ISDN
number to verify a working ISDN line. Check the ISDN protocol, check the number,
and check appropriate setting if going through a PBX.
Connection In POTS mode