Specifications

40-7170 Revision 2B July 6, 2012
29
10.0 Warranty / Service Procedures:
AES CORPORATION
LIMITED PRODUCT WARRANTY AND TECHNOLOGY LICENSE
LIMITED PRODUCT WARRANTY:
AES Corporation (“AES”) warrants to the original purchaser that each AES Subscriber Product will be free from
defects in material and workmanship for three (3) years from date of purchase and all other products purchased from
AES including central station receivers and accessories will be warranted for one (1) year from the date of purchase.
At no cost to the original purchaser for parts or labor, AES will repair or replace any AES Product or any, part or parts
thereof which are judged defective under the terms of this Warranty.
Defective AES Products must be returned to AES directly, provided they are properly packed, postage prepaid. Or
exchange may be made through any authorized direct factory representative for any AES Products that are judged
defective under the terms of this Warranty. Improper or incorrectly performed maintenance or repair voids this
Warranty. This Warranty does not cover replacement parts that are not approved by AES. This Warranty does not
apply to any AES Product or any part thereof that has been altered in any way to affect its stability or reliability, or that
has been subjected to abuse, misuse, negligence, accident or act of God, or that has had the serial number effaced or
removed.
Certain AES Products are designed to operate and communicate with other specified AES Products and certain other
specified products, systems or networks authorized or approved by AES, as identified in the applicable AES Product
instructions. This Warranty does not apply to any AES Product that is used with any unauthorized or unapproved
products, systems or networks, or that has been installed, applied or used in any manner, other than in strict accordance
with AES instructions.
AES makes no warranty, express or implied, other than what is expressly stated in this Warranty. If the law of your
state provides that an implied warranty of merchantability, or an implied warranty of fitness for particular purpose, or
any other implied warranty, applies to AES, then any such implied warranty is limited to the duration of this Warranty.
AES cannot be aware of and is not responsible for the differing values of any property to be protected by its alarm
reporting systems. This Warranty does not cover and AES shall not be liable for any defect, incidental or
consequential, loss or damage arising out of the failure of any AES Product to operate.
Some states do not allow the exclusion or limitation of the durations of implied warranties or the limitation on
incidental or consequential damages, so the above limitations or exclusions may not apply to you.
This Warranty gives you specific legal rights and you may also have other rights that vary from state to state.
TECHNOLOGY LICENSE:
Certain AES Products include software, protocols and other proprietary and confidential technology and trade secrets
of AES, which are incorporated in or provided, with AES Products solely for use in conjunction with and in order to
operate AES Products (“Licensed Technology”). AES grants the original purchaser a non-exclusive license to use
such Licensed Technology solely in connection with the use and operation of AES Products and for no other purpose
or use whatsoever. No title or ownership in or to any such Licensed Technology is conveyed by the sale or delivery of
any AES Products; all such rights are retained by AES.
AES SERVICE PROCEDURE: Contact AES at [phone], [fax [phone]] to receive a Return
Authorization Number. Have the AES part number and serial number ready. Repack equipment in original or
equivalent packaging. Inside the box, please include a contact name, telephone number, address and a brief description
of the reason for return.
Ship authorized RA items freight-prepaid to: (call for Return Authorization number)
Repair Services, RA#________________
AES Corporation
285 Newbury Street
Peabody, MA 01960 USA
Warranty Rev date 5/08/06