User's Manual

Table Of Contents

Deployment Guide 87

UPDATING HIVEOS FIRMWARE

HiveManager makes it easy to update HiveOS firmware running on managed HiveAPs. First, you obtain new HiveAP

firmware from Aerohive Support and upload it onto HiveManager. Then you push the firmware to the HiveAPs and

activate it by rebooting them.

1. Log in to the Aerohive Support portal to obtain a new HiveOS image.

2. Save the HiveOS image file to a directory on your local management system or network.

3. Log in to HiveManager and navigate to Configuration > HiveAP File Management.

4. On the HiveAP Files page, select HiveOS Image for the file type, enter one of the following—depending on how

you intend to upload the HiveOS image file to HiveManager—and then click OK:

To load a HiveOS image file from a directory on your local management system:

• Local File: (select); type the directory path and image file name, or click Browse, navigate to the image

file, and select it.

To load a HiveOS image file from an SCP server:

• SCP Server: (select) IP Address : Enter the IP address of the SCP server.

• SCP Port: Enter the port number of the SCP server (the default port number for SCP is 22).

• File Path: Enter the path to the HiveOS image file and the file name. If the file is in the root directory of the

SCP server, you can simply enter the file name.

• User Name: Type a user name with which HiveManager can access the SCP server.

• Password: Type a password that HiveManager can use to log in securely to the SCP server.

5. Click Access Points > Managed HiveAPs.

6. In the Managed HiveAPs window, select one or more HiveAPs, and then click Update > Upload and Activate SW

Image.

The Upload and Activate SW Image dialog box appears.

7. Enter the following, and then click Upload:

• From the HiveOS Image drop-down list, select the image that you want to load onto managed HiveAPs.

• In the Activation Time section, select one of the following options, depending on when you want to activate

the software—by rebooting the HiveAPs—after HiveManager finishes loading it:

• Activate at: Select and set the time at which you want the HiveAPs to activate the software. To use this

option accurately, make sure that both HiveManager and managed HiveAP clocks are synchronized.

• Activate after: Select to load the firmware on the selected HiveAPs and activate it after a specified

interval. The range is 0 – 3600 seconds; that is, immediately to one hour. The default is 5 seconds.

Note: When upgrading both HiveManager software and HiveOS firmware, do so in this order:

• Upgrade HiveManager (HiveManager can manage HiveAPs running the current version of HiveOS and

also previous versions).

• Upload the new HiveOS firmware to the managed HiveAPs, and reboot them to activate it.

• Reload the HiveOS configurations to the managed HiveAPs—even if nothing in the configurations has

changed—and reboot them to activate the configuration that is compatible with the new HiveOS image.

Note: To delete an old image file, select the file in the "Available Images" list, and then click Remove.