User's Manual

Chapter 7 Using HiveManager
86 Aerohive
UPDATING SOFTWARE ON HIVEMANAGER
You can update the software running on HiveManager from either a local directory on your management system or
an SCP (Secure Copy) server. If you download an image and save it to a local directory, you can load it from there. If
you save the image to an SCP server, you can direct HiveManager to log in and load it from a directory there.
1. If you do not yet have an account on the Aerohive Support portal, send an email request to
([e-mail]
) to set one up.
2. When you have login credentials, visit www.aerohive.com/support/login, and log in.
3. Navigate to the software image that you want to load onto HiveManager (Customer Support > Software
Downloads > HiveManager software images) and download the file.
4. Save the HiveManager image file to a local directory or an SCP server.
5. Log in to HiveManager and navigate to HM Admin > HiveManager Operations > Update Software.
6. To load files from a directory on your local management system, choose either Update and clear alarm and
event logs or Full update (to keep existing log entries after the upgrade), and then enter the following:
• File from local host: (select); type the directory path and a file name; or click Browse, navigate to the
software file, and select it.
or
To load a file from an SCP server:
• File from remote server: (select)
• IP Address: Enter the IP address of the SCP server.
• SCP Port: Enter the port number of the SCP server (the default port number for SCP is 22).
• File Path: Enter the directory path and HiveManager software file name. If the file is in the root directory of
the SCP server, you can simply enter the file name.
• User Name: Type a user name with which HiveManager can access the SCP server.
• Password: Type a password with which HiveManager can use to log in securely to the SCP server.
7. To save the new software and reboot HiveManager, click OK.