Use and Care Manual
© Copyright Aero-Spa®, LLC 2017 P/N102757 rev A
10
CUSTOMER SATISFACTION POLICY
We are confident that the Aero-Spa™ process will maintain the desired water quality in your pool. If
during the first 30 days you are not satisfied with the water quality in your pool you can return the
Aero-Spa™ product to us for the refund of the purchase price. To be eligible to receive any refund
under this Customer Satisfaction Policy you must contact us by telephone, e-mail or in writing within
the time specified above, from the date of your invoice. The product must thereafter be received at
our facility within 21 days of the return authorization date. Buyer is responsible for all shipping
charges of returned product including insurance. Upon receipt, any evidence of tampering or misuse
of the unit will void this Customer Satisfaction Policy. For more information, or to seek a refund under
this Customer Satisfaction Policy, please contact Aero-Spa™ at W300 N7706 Christine Lane,
Hartland, Wisconsin, 53029, visit our website at www.aero-spa.net or e-mail us at info@aero-spa.net.
If Buyer is making a refund claim, please provide the reason for seeking the refund.
MANUFACTURERS LIMITED WARRANTY
DISCLAMIER, DURATION, AND SCOPE OF THE WARRANTY
Aero-Spa™, LLC ("Aero") warrants its products against defective materials or workmanship at the
time of shipment for a specific warranty period. Aero offers the following warranty periods for each of
its products: 12 months for “New” products, and 6 months for all refurbished products. To make a
valid claim under this warranty, Aero must be notified through writing, e-mail or otherwise of any
warranty claim within the applicable warranty period and in the manner described below.
All implied warranties including the IMPLIED WARRANTY OF MERCHANTABILITY and the IMPLIED
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE are also LIMITED IN DURATION to the
applicable warranty period. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MIGHT NOT APPLY TO YOU. This
warranty only covers the original Buyer of Aero's product. Aero will not be responsible under this
warranty for any defect, failure, or malfunction of this product caused by abuse, misuse, unauthorized
adjustments or dissembling of this product during the duration of this warranty. AERO MAKES NO
OTHER WARRANTY BEYOND THAT CONTAINED IN THIS WRITING.
EXCLUSIVE REMEDY AVAILABLE UNDER THIS WARRANTY
If after the expiration of the Customer Service Policy, the Aero product fails to operate properly under
normal conditions within the remaining warranty period because of a defect in materials or
workmanship, Aero will repair or replace this product without cost to you for parts or labor. If repair or
replacement of the product is impossible or impracticable, as an alternative, Aero retains the option to
reimburse you with the original purchase price of the product within a reasonable amount of time.
THE REMEDY DESCRIBED ABOVE SHALL BE YOUR EXCLUSIVE REMEDY FOR BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY. NO OTHER REMEDY FOR BREACH OF THIS
WARRANTY, EXPRESS OR IMPLIED (INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE), SHALL BE AVAILABLE TO
YOU. Under no circumstances will Aero be responsible for INCIDENTAL AND/OR
CONSEQUENTIAL DAMAGES, lost profits, lost sales, injury to property, or any other loss. These
limitations do not apply, however, to damages related to personal injury. SOME STATES DO NOT
ALLOW LIMITATION ON INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE