User manual

Page 5
Revision 1.1
AEI Intelligent Technologies
Limited Warranty & Terms of Sale
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE
OPENING AND INSTALLING THIS HARDWARE, SOFTWARE, FIRMWARE, ETC. (HEREIN
COLLECTIVLEY “PRODUCT”). THIS IS A LEGAL AGREEMENT BETWEEN YOU AND AEI, ITS
PARENT, AND OR AFFILIATES (HEREIN “AEI”). OPENING THIS PRODUCT YOU HEREBY
AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS OF THIS SECTION (HEREIN
“AGREEMENT”). IF YOU DO NOT AGREE WITHT THE TERMS AND CONDITIONS, YOU MAY
RETURN THIS PRODUCT WITHIN TEN (10) DAYS OF AEI’S ORIGINAL SHIPMENT FOR FULL
REFUND.
HARDWARE LIMITED WARRANTY
1. AEI Intelligent Technologies warrants to the original purchaser that the hardware is free
from defects in material and workmanship for a period of one year(s), commencing on the
date product is shipped. If the hardware proves to be defective within said warranty
period, AEI shall at its sole discretion either repair or replace the hardware. Replacement
product may be new or reconditioned, and shall be or equivalent or better specifications
relative to the defective hardware, but need not be identical. Any product repaired by AEI
pursuant to this warranty shall have a warranty period of not less than thirty (30) days
from the date of such repair, irrespective of original expiration of the warranty. All
hardware replaced or repaired under this warranty, become the sole and exclusive
property of AEI. Any service furnished by AEI that is beyond the scope of warranty
service stated herein will be invoiced to the customer on a time-and materials basis
(minimum $150 charge) in accordance with AEI’s then-current standard rates.
2. Return Request
:
All returns must be authorized by AEI. Warranty terms, conditions, and service requests
may be obtained by completing the RMA Request form available over the Internet
www.aei-it.com. Warranty service will only be provided to the original purchaser of this
Hardware. If Hardware was procured through the distribution or resale channels, please
contact the firm who sold you the Hardware to request your RMA. AEI shall never be
responsible for any software, firmware, information, or memory data of customer
contained in, stored on, or integrated with any Hardware returned to AEI for warranty
service. International customers are responsible for payment of incoming and outbound
shipments. No credit, refund, or exchange is available unless previously authorized by
AEI in writing.
3. Please, read the “Limitation of Warranty”, “Limitation of Liability”, and “Miscellaneous”
sections of this Agreement for additional terms and conditions.
SOFTWARE LIMITED WARRANTY & LICENSE
1. DEFINITIONS.
Let the term “Software” be defined as drivers/utilities, firmware, boot code, computer
software, associated media, any printed materials, any "on-line" or electronic
documentation, PacketEngine Software, and/or the PhobosLink™ software (collectively
"Software") that is sold in conjunction with this documentation. The Software is owned by
AEI and protected by copyright laws and international copyright treaties, as well as other