Troubleshooting guide

Rev. 1.0
- 5 -
HP-UX Operating System
HP GCCS-M Basics
Terminal window:
• If you are not currently logged on as sysadmin then you will need to use
telnet to get to a terminal window
• The terminal window is located in file manager, and then click on DIIAPS
and then SA Default. you should see DTERM and XTERM
• Click on netscape and in the address bar type, “telnet:”
• Now you should get a terminal window and it should prompt you to log on
to that machine
• After you type the appropriate user and password you should se a prompt
like this : XXXXXXX
• For most sysadmin functions you should be in root, so at the % prompt
type, “su” and then it will prompt for the su (or super user) password.
Type this in and you should see this “#”.
Telnet:
• to log onto another computer remotely you use the “telnet” command
• get into a terminal window (see above) and log in as super user
• type, “#telnet” and then the machine hostname or IP address
#telnet machine_name
#telnet xxx.xxx.xxx.xxx
• it will prompt for a user name and password for that machine
• to check which machine you are currently logged onto type, “#uname –a”
and it will tell you the machine info
• to log out of that machine type, “exit” and check the “uname”
Pinging:
• to check if one computer can “talk” to another the “ping” action can be
used