Troubleshooting guide

Rev. 1.0
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LANSCAN, LANADMIN, AND IFCONFIG
lanscan:
• This command lists what network device the machine “sees” and which
one is being used
lanadmin:
• This command allows you to view the LAN configurations and edit them
ifconfig:
• This command shows if the interface is up or not, #ifconfig pfe1
• It will list the IP address that represents the broadcast being received by
that machine
• You can set the interface as “up” #ifconfig lan0 UP
but this only turns it on if it was previously marked as “down”.
When Things Go Wrong
HP NIC Install Problems:
• What to do if you get an error message after the “Install Analysis”:
• the message will say that it can’t access or mount h/data/global
files
• go to “Options” on the pull down menu and go to “Change” then
deselect
“mount file systems from /etc…”
• click OK and retry “Install Analysis”
Tape Device Problems:
• What to do if it can’t read the tape device during segment installation:
• check the tape device path: during a segment installation change
the source from DAT to other and enter the device path. ie.
/dev/rmt/c14td0BESTn
• to check the device path do an “ioscan –nf” and try the different
paths until one works (go to ioscan instructions)