Troubleshooting guide

Rev. 1.0

- 16 -

15. reboot

16. after reboot do lanscan to see if pfe1 is up

(Ref lanscan instructions, page 18)

17. Try pinging another machine and then try pinging DNS

18. If all is good you are done!

For 10.20 OS installations, use the December 2000 CD-ROM

For earlier installations, you must go into the kernel (Under SAM) and turn on the

GSC-to-PCI driver.

B2000

Problem: Place card in system, power up, and system crashes.

Solution: Upgrade OS to HP-UX 11 and install AEI 11 driver.

Solution

: In HP-UX 10.20, the BTLAN driver creates a conflict

with AEI's P100 fiber optic NIC. The resolution is to simply remove

the conflict. This is accomplished by following the steps described

below:

1. Load AEI's B2000 HP-UX device driver (hyperlinked above) for

the P100 card... system will reboot.

2. Start SAM (Systems Admin tool)

3. Click "Remove" software from host.

4. Under listed software, click on workstation ACE, then Click on

Networking 2

5. Under the run times (for Networking 2)... remove every run time,

remove all libraries, and remove all cores.

6. Click "Finish"

7. The kernel will then rebuild, and will reboot.

8. PFE will be the only driver in the system, and there will no

longer be a conflict.

Compliments of David Pacifico, SPAWAR (variance is in the process of being approved, call for

updated status)