User manual

61
Note: After having finished the import of configuration files, the device will reboot automatically.
 On the Maintenance> Export Parameters interface, click the Export button to export configuration
files to the selected local backup device.
Figure 12.7 Import/Export Parameters
9.3.4 Upgrading the System
On the Maintenance> Remote Upgrade interface, click Browse to select the local update file and then
click Upgrade to start remote upgrade.
Figure 9.8 Remote Upgrade
Chapter 10 Appendix
Appendix A FAQ
 Why can’t I ping the VP-4?
Please refer to Chapter 3 to configure the device’s IP being in the same segment as your PC, and
check the cable and switch.
 If the transparent channel has been set, why is the encoder still not receiving data?
1. Check if RS-232 has been set as transparent channel first.
2. Check the connection of encoder.
 Why can’t I control the connected PTZ camera or speed dome through the VP-4?
1. Check the RS-485 connection of the device with the PTZ camera or dome.
2. Check whether the PTZ address, protocol and baud rate of the device are set to be the same
with the connected camera or speed dome.
 Why can’t I view the video image through IE browser?
1. Check the network connection.
2. Check the user name and password of DVS are entered correctly.
3. Check the port of DVS is entered correctly.