Owner's Manual

29
TROUBLESHOOTING
Problem Solution
IR remote inoperative • Verify that the battery in the remote is fresh.
• Verify that the remote sensor eye is not obstructed.
• Verify the proper mode (DVD/TV) button is selected on the remote control.
Disc won't play • Insert a disc with the label side facing upwards.
• Check the type of disc you put into disc tray. This DVD only plays DVD, audio CD and MP3. Blu-ray (BD) discs will not play in this player.
• Both the unit and the disc are coded by region. If the regional codes don’t match, the disc can’t be played.
Play starts, but then stops
immediately
• The disc is dirty. Clean it.
• The disc is damaged. Try another disc.
• Condensation has formed. Allow player to dry out.
No sound or distorted
sound
• Make sure the DVD is connected properly. Make sure all cables are securely inserted into the appropriate jacks.
• If the 2-channel IR headphones are being used, turn on the IR headphone power, and make sure the correct channel (A-B) is selected.
• If the FM Modulator is ON make sure proper frequency has been selected.
Cannot advance through a movie • You can’t advance through the opening credits and warning information that appears at the beginning of a movie because the disc is
programmed to prohibit that action.
The icon (
) appears
• The feature or action cannot be completed at this time because:
1. The disc’s software restricts it.
2. The disc’s software doesn’t support the feature (e.g., angles)
3. The feature is not available at the moment.
4. A title or chapter number that is out of range has been requested.
Picture is distorted • The disc might be damaged. Try another disc.
• It is normal for some distortion to appear during forward or reverse scan.
No forward or reverse scan • Some discs have sections that prohibit rapid scanning or title and chapter skip.
• If you try to skip through the warning information and credits at the beginning of a movie, you won’t be able to. This part of the movie is
often programmed to prohibit skipping through it.
HDMI/MHL input not working for
the HDMI/MHL enabled device
• May require a special HDMI/MHL adapter. Contact your HDMI/MHL device supplier for the adapter.
• Some devices may need to boot up before showing picture.
• Ensure you are using an OEM branded (Apple, Samsung, etc.) adapter. Generic adapters may not function properly with your device.
NO SIGNAL displayed on screen • No source plugged into the A/V, MEDIA or HDMI input.
• Some devices may need to boot up before showing picture.