User Manual RSB-4410 3.5" SBC with Freescale i.
Copyright The documentation and the software included with this product are copyrighted 2013 by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right to make improvements in the products described in this manual at any time without notice. No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written permission of Advantech Co., Ltd. Information provided in this manual is intended to be accurate and reliable.
Declaration of Conformity FCC Class B Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Packing List Before setting up the system, check that the items listed below are included and in good condition. If any item does not accord with the table, please contact your dealer immediately. Item Part Number 1 RSB-4410 SBC Ordering Information Model Number Description RSB-4410CD-MDA1E Freescale i.
Certification and Safety Instructions This device complies with the requirements in part 15 of the FCC rules: Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
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Contents Chapter Chapter 1 General Introduction ...........................1 1.1 1.2 1.3 1.4 Introduction ............................................................................................... 2 Specifications ............................................................................................ 2 1.2.1 Functional Specifications .............................................................. 2 1.2.2 Mechanical Specifications.............................................................
2.5.4 2.5.5 2.5.6 2.5.7 2.5.8 2.5.9 2.5.10 2.5.11 2.5.12 Chapter 3 Software Functionality ..................... 29 3.1 3.2 Introduction ............................................................................................. 30 Package Content .................................................................................... 30 3.2.1 Source Code Package................................................................ 30 Set up Build Environment ....................................................
Chapter 1 1 General Introduction This chapter gives background information on the RSB-4410.
1.1 Introduction RSB-4410 is a 3.5” SBC (Single Board Computer) with ARM Cortex-A9 Freescale i.MX6 Dual 1 GHz processor. The RSB-4410 can support 1 GB DDR3 and 4 GB eMMC onboard flash, LVDS, VGA,HDMI display mode, 3 UARTs, 3 USB2.0 Client,1 GbE, 1 SD and MiniPCIe and SIM slot.
Chapter 1 1.2.2 Mechanical Specifications Dimension: 146 x 102 mm (5.7”x4”) Height: 15.92 mm Reference Weight: 640 g (including whole package) 1.2.3 Electrical Specifications General Introduction Power supply type: DC-in 12 V Power consumption: – Kernel Idle mode: 2.3 W – Max mode: 4.08 W RTC Battery: – Typical voltage: 3.0 V – Normal discharge capacity: 3 uA 1.
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Chapter 2 2 H/W Installation This chapter introduces the startup procedures of the RSB4410 hardware, including jumper setting and device integration. It also introduces the setting of switches, indicators and also shows the mechanical drawings. Be sure to read all safety precautions before you begin installation procedure.
2.1 Jumpers 2.1.1 Jumper Description Cards can configured by setting jumpers. A jumper is a metal bridge used to close an electric circuit. It consists of two metal pins and a small metal clip (often protected by a plastic cover) that slides over the pins to connect them. To close a jumper, you connect the pins with the clip. To open a jumper, you remove the clip. Sometimes a jumper will have three pins, labeled 1,2 and 3. In this case you would connect either pins 1 and 2 or 2 and 3.
Boot device Part number 1600000202 Footprint SW_2x2P_50_161X315 Description DIP SW CHS-02TB(29) SMD 4P SPST P=1.27mm W=5.4mm Setting Function 1 ON Boot from SD 1 OFF Boot from SPI H/W Installation J1 This switch is designed for selecting boot up method. J2 LVDS Power Part Number 1653003100 Footprint HD_3x1P_100_D Description PIN HEADER 3x1P 2.54mm 180D(M) DIP 205-1x3GS Setting Function (1-2) +V3.
CN3 MiniPCIe CN4 SIM socket CN5 UART1 debug port CN6 USB Type A Connector CN7 JTAG CN8 Ethernet Connector CN9 Audio phone jack CN10 DC power jack CN11 HDMI CN12 USB (internal pin header) CN13 Power input pin header CN21 UART 3, 4 CRT1 VGA SW1 Reset button CIR IR SD1 SD Card COM1 COM LVDS0 LVDS LVDS_BKLT_PWR Backlight 2.2.2 Connector Settings 2.2.2.1 RTC Battery Connector (BAT1) RSB-4410 supports a lithium 3V/210mAH CR2032 battery with wire via battery connector. 2.2.2.
28 1.5V 29 GND 30 SMB_CLK 31 PETn0 32 SMB_DATA 33 PETp0 34 GND 35 GND 36 USB_D- 37 GND 38 USB_D+ 39 3.3VAUX 40 GND 41 3.3VAUX 42 LED_WWAN# 43 GND 44 LED_WLAN# 45 Reserved 46 LED_WPAN# 47 Reserved 48 1.5V 49 Reserved 50 GND 51 Reserved 52 3.3VAUX Figure 2.1 miniPCIE 2.2.2.3 SIM Socket (CN4) RSB-4410 supports on board SIM socket is for 3G integration. Please insert valid SIM card to dial to 3G network.
Figure 2.2 SIM Socket 2.2.2.4 UART1 Debug Port (CN5) RSB-4410 can communicate with a host server (Windows or Linux) by using serial cables. Pin Description 1 +V3.3 2 DEBUG_TXD 3 DEBUG_RXD 4 GND Figure 2.3 Debug Port 2.2.2.5 USB Type A Connector (CN6) RSB-4410 supports one standard USB2.0 Type A connector in the coastline. Pin Description 1 +5V 2 USB Data- 3 USB Data+ 4 GND Figure 2.
Pin Description 1 +V3.3 2 GND 3 JTAG_TCK Chapter 2 2.2.2.6 JTAG (CN7) JTAG is reserved for R&D used. 4 JTAG_TMS 6 JTAG_SRST# 7 JTAG_TDI 8 JTAG_TRST# 9 JTAG_TDO H/W Installation 5 10 Figure 2.5 JTAG Pin Header 2.2.2.7 Ethernet Connector (CN8) RSB-4410 provides one RJ45 LAN interface connector, it is fully compliant with IEEE 802.3u 10/100/1000 Base-T CSMA/CD standards.
2.2.2.8 Audio Phone Jack(CN9) RSB-4410 offers Line-out stereo speakers, earphone can be connected to the line out jack. Pin Description 1 GND 2 LINEOUT_L 3 4 LINEOUT_R 5 GND Figure 2.7 Audio Phone Jack 2.2.2.9 DC power Jack (CN10) RSB-4410 comes with a DC-Jack header that carries 12V DC external power input. Pin Description 1 DC_IN 2 GND Figure 2.8 DC Power Jack 2.2.2.
HDMI_CLK- 13 HDMI_CEC_A 14 GND 15 DDC_CLK_HDMI_A 16 DDC_DATA_HDMI_A 17 GND 18 +5V_HPD 19 HDMI_HP Chapter 2 12 H/W Installation Figure 2.9 HDMI 2.2.2.11 USB (Internal Pin Header) (CN12) RSB-4410 provides extra internal 2x USB2.0 pin headers. Pin Description 1 +V5 2 +V5 3 USB2_DN 4 USB3_DN 5 USB2_DP 6 USB3_DP 7 GND 8 GND 9 GND Figure 2.10 USB Internal Pin Header 2.2.2.12 Power Input (Pin Header) (CN13) RSB-4410 also provides internal 12V Power input pin header.
2.2.2.13 Internal UART (Pin Header) (CN21) RSB-4410 provides 2x internal 2 wire UART ports. Pin Description 1 COM3_RX 2 COM4_RX 3 COM3_TX 4 COM4_TX 5 GND 6 GND Figure 2.11 UART Pin Header 2.2.2.14 VGA Connector (CRT1) RSB-4410 provides standard VGA connector. VGA resolution supports up to 1920x1080. Pin Signal 1 RED 2 GREEN 3 BLUE 4 5 GND 6 GND 7 GND 8 GND 9 +5V 10 GND 11 12 DDC DATA 13 HSYNC 14 VSYNC 15 DDC CLK Figure 2.
Pin Description 1 POR_B 2 GND 2.2.2.16 IR Pin Header (CIR) RSB-4410 provides IR pin header for enabling IR remote control function. Users can connect with a IR receiver cable and define remote behaviors via software setting. Pin Description 1 CIR_OUTPUT 2 GND 3 +V3.3 Figure 2.14 IR Pin Header 2.2.2.17 SD Slot RSB-4410 supports SD/MMC card in Class2, 4, 6, 8, 10. Supported capacity is up to 32G(SDHC) Pin Signal Name 1 DAT3 2 CMD 3 GND 4 +3.
2.2.2.18 COM Port RSB-4410 provides one D-Sub 9-pin connector serial communication interface port. The port can support RS-232 mode communication. Pin Description Pin Description 1 N/C 2 COM2_RXD 3 COM2_TXD 4 N/C 5 GND 6 N/C 7 COM2_RTS 8 COM2_CTS 9 N/C Figure 2.16 COM Port 2.2.2.19 LVDS Connector RSB-4410 provides a LVDS 10x2-pin board-to-board connector for single channel 18/24 bit LVDS panel up to 1920x1080. Please also refer to jumper setting in page 10 before connecting LVDS panel.
Chapter 2 2.2.2.20 LVDS Inverter Power Connector Please also refer to jumper setting in page 10 before connecting LVDS panel. Pin Description 1 +VDD_BKLT_LVDS 2 GND 3 LCD_BKLT_A 4 LCD_BKLT_PWM_A 5 +V5 Figure 2.18 LVDS Inverter Power Connector 17 RSB-4410 User Manual H/W Installation Figure 2.
2.3 Mechanical 2.3.1 Jumper and Connector Locations LVDS Backlight JATG IR MiniPCIe USB UART SIM Card Power in Debug Port DC in Reset VGA UART LAN USB HDMI Audio Figure 2.19 Jumper and Connector Layout (Top side) SD Card Figure 2.20 Jumper and Connector Layout (Bottom Side) Figure 2.
Chapter 2 2.3.2 Board Dimensions 140.85 132.72 104.01 110.3 111 111.38 118.49 90.01 30.74 8.00 21.96 2.3.2.1 Board Drawing 101.60 82.42 72.52 60.02 54.81 23.59 23.59 18.98 10.07 8.86 2.70 141.95 146.00 127.89 128.75 119.56 109.32 89.16 64.90 65.11 41.65 14.30 16.64 0.00 5.50 7.11 R103 15.37 12.54 3.90 3.60 2.50 2.27 0.00 unit: mm 8.00 111.00 Figure 2.22 Board Dimension Layout (Top Side) 101.60 93.60 93.60 44.25 23.59 23.59 146.00 127.89 111.54 7.11 0.00 0.
36.9 70.95 7.8 13.92 15.92 14.97 12.17 11.62 8.62 16.55 5.5 146 141.85 124.25 107.22 94.87 Figure 2.24 Board Dimension Layout (Coastline) 2.4 Quick Start of RSB-4410 2.4.1 Debug Port Connection 1. 2. 3. Connect debug port cable to the RSB-4410 debug port. Connect the RS-232 extension cable to the debug cable. Connector the other side of the extension cable to the USB-to-RS-232 cable then connect to your PC. 2.4.
All test tools must be verified on RSB-4410, please prepare required test fixtures before verifying each specified I/O. If you have any problems to get the test fixture, please contact Advantech for help. 2.5.1 eMMC Test 1. 0+1 records in 0+1 records out 16 bytes (16 B) copied, 0.000109331 s, 146 kB/s 2. Check the data copied to eMMC #hexdump -C /dev/mmcblk0 -s 25720832 -s 32 01887800 31 32 33 34 35 36 37 38 |123456789ABCDEF.| 01887810 1d 4f e2 19 d3 05 8b df |.O.......J@Z.#<.
2.5.3 SD Test 1. When booting from eMMC, you would see only below directories: #ls /dev/mmcblk* /dev/mmcblk0 mmcblk0p1 2. /dev/mmcblk0boot0 /dev/mmcblk0boot1 Insert SD card to SD card slot (SD1) and check your device again. You should be able to see more directories. /dev/mmcblk1 is the SD card storage. #ls /dev/mmcblk* /dev/mmcblk0 /dev/mmcblk0boot1 mmcblk1p2 /dev/mmcblk0boot0 /dev/mmcblk0p1 3. /dev/ /dev/mmcblk1 /dev/ /dev/mmcblk1p1 Create a file and copy to SD #echo 123456789ABCDEF > test.
Turn ON VGA display at the same time, please type. #gst-launch playbin2 uri=file:///tools/Advantech.avi video-sink="mfw_v4lsink device=/dev/video18"& You can see display independent both show Advantech.avi at the same time. If you’d like to set the output audio as HDMI out or speaker out, please add the parameter of plughw: A. Plughw:0--> Output the audio through audio jack (AUDIO1) #gst-launch playbin2 uri=file:///tools/Advantech.
#wpa_passphrase “Wifi name” password > /tmp/wpa.conf #wpa_supplicant –Bdwext –iwlan0 –c/tmp/wpa.conf #dhclient wlan0 2.5.6 Audio Out Test Audio out command as following: #aplay 2.wav 2.5.7 OpenGL Test Please follow below instructions to test OpenGL on RSB-4410 platform: 1. Change path to /opt/viv_samples/vdk #cd /opt/viv_samples/vdk #ls tutorial* tutorial1 tutorial2_es20 tutorial4 tutorial5_es20 tutorial1_es20 tutorial3 tutorial4_es20 tutorial6 tutorial2 tutorial3_es20 tutorial5 tutorial7 2.
Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) If you would like to config IP manually, please use below command: #ifconfig eth0 xxx.xxx.xxx.xxx up Here is a real case for your reference.The hosts (RSB-4410) IP is 172.17.21.97; the target(A desktop computer) IP is 172.17.20.
/dev/ttymxc0, /dev/ttymxc1, /dev/ttymxc3, /dev/ttymxc4, UART: UART: UART: UART: undefined, undefined, undefined, undefined, Port: Port: Port: Port: 0x0000, 0x0000, 0x0000, 0x0000, IRQ: IRQ: IRQ: IRQ: 58 59 61 62 Below test was done with four 2.0mm pitch mini jumpers. Advantech P/N is 1653302122. This mini jumper is a bridge connecting Tx and Rx. 2.5.9.1 /dev/ttymxc1 testing (CN9) #stty -F /dev/ttymxc1 -echo #cat /dev/ttymxc1 [CTRL+Z] #echo hello > /dev/ttymxc1 #fg Hello [CTRL+C] 2.5.9.
Press [CTRL+C] then you should be able to see below result: imx2-wdt imx2-wdt.0: Unexpected close: Expect reboot! Then system will reboot in 10 seconds 2.5.11 Audio Test Then you can hear the music from speaker/head-sets. 2.5.12 Photo Demo Test Execute the following commands to run the Photo demo application on RSB-4410. #cd /tools #./fbv Advantech.jpg Then you can see the photo demo on the default display screen.
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Chapter 3 3 Software Functionality This chapter details the Linux operating system on the RSB4410 platform.
3.1 Introduction RSB-4410 platform is an embedded system with Linux kernel 3.0.35 inside. It contains all system-required shell commands and drivers ready for RSB-4410 platform. We do not offer IDE developing environment in RSB-4410 BSP, users can evaluate and develop under Ubuntu 10.04LTS environment. There are three major boot components for Linux, “u-boot.bin”, “uImage” and “File System”. The “u-boot.
3.2.1.2 document User guide of how to setup up the environment of development 3.2.1.3 image This folder includes uImage & u-boot. 3.2.1.4 image/rootfs Linux adopts Hierarchical File System (HFS), image/rootfs is the Linux file system in highest level of the tree structure. The main folders in “rootfs” are listed as follows: - bin - dev - etc - home - lib - mnt - opt - proc - root - sbin - sys -->Common programs, shared by the system, the system administrator and the users.
- tmp - unit_tests - usr - var - tools -->Temporary space for use by the system, cleaned upon reboot, so doesn’t use this for saving any work! -->unit test tools are provided by Freescale i.MX6 product -->Programs, libraries, documentation etc. for all user-related programs. -->Storage for all variable files and temporary files created by users, such as log files, the mail queue, the print spooler area, space for temporary storage of files downloaded from the Internet. -->just for sample test. 3.2.1.
-->The data related the memory. --> The data related the network. -->The security setting. -->The module related audio. -->The data related the virtual machine. 3.3 Set up Build Environment All instructions in this guide are based on Ubuntu 10.04 LTS developing environment. Please install the Ubuntu 10.04 LTS at your PC/NB in advance. When you obtain the RSB-4410 Linux source code package, please refer to following instructions to extract to your developing environment: 1.
export ROOTFS=${SRCROOT}/image/rootfs export LOG=${SRCROOT}/Build.log export PATH=${CC_PATH}/bin:${UBOOT_SOURCE}/tools:$PATH Note! You have to wrap “setenv.sh” once you open a new "Terminal" utility every time. (i.e. #source setenv.sh) Note! It is suggested to change to “root” authority to use the source code. 3.4 Build Instructions This section will guide you how to build the u-boot & Linux kernel. 3.4.1 Build u-boot Image Advantech has written a script to build the u-boot quickly.
This section will guide you how to use the Linux source code. You will see some examples of using BSP source code in this section. 3.5.1 Add a Driver to Kernel by menuconfig Figure 3.1 Linux Kernel Configuration 35 RSB-4410 User Manual Software Functionality You can add a driver to kernel by menuconfig. Here is an example to guide you how to add a RTC driver (Seiko Instruments S-35390A) to Linux kernel. Please use the following steps: 1. Open "Terminal" on Ubuntu 10.04 LTS. 2.
8. Select “Device Drivers”-->”Real Time Clock”, you will see an option “Seiko Instruments S-35390A” on the list. Choose this option then exit and save your configuration. Figure 3.2 Selecting Seiko Instruments S-35390A 9. Change directory to “source/linux-3.0.35/arch/arm/mach-mx6”, edit the “boardmx6q_rsb4410.h” and “board-mx6q_advantech.c”. Please add below codes to source/linux-3.0.35/arch/arm/mach-mx6/boardmx6q_rsb4410.
Note! If you cannot find the driver for your device from the list, please contact your hardware vender. Chapter 3 10. Please refer to former Chapter 3.3.2 to rebuild the kernel with RTC driver (Seiko Instruments S-35390A) after completing above steps. 3.5.2 Chang RSB-4410 Boot Logo Note! This picture should be in PNG format and less than 224 colors. It is suggested to have the image resolution equal to your LCD panel size. 4. 5. 6. 7. 8. Open "Terminal" on Ubuntu 10.04 LTS.
3.6.2 Boot from Onboard Flash If you’ve already had a Linux system SD card, you can refer following steps to copy the content to onboard flash and then boot from onboard flash. Advantech also provide you a script “mkinand-linux.sh” to speed up the process of installing system image to onboard flash. 1. Refer to Chapter 3.5.1 to make a Linux system SD card 2. Insert this Linux system SD card to ROM-DB7500 and connect serial console. 3. On RSB-4410 platform, type #root (Login) 4.
This section will guide you how to develop your own application under Linux environment. First of all, an example “Hello World” will be shown. And then you will see some pre-installed test programs on RSB-4410 will be introduced in this section 3.8.1 “Hello World!” Application and Execution 3.8.2 Watchdog Timer Sample Code WatchDog Timer (WDT) sample code is as below: #include #include #include #include #include #include
if (argc < 2) { help_info(); return 1; } timeout = atoi(argv[1]); sleep_sec = atoi(argv[2]); if (sleep_sec <= 0) { sleep_sec = 1; printf("correct 0 or negative sleep time to %d seconds\n", sleep_sec); } test = atoi(argv[3]); printf("Starting wdt_driver (timeout: %d, sleep: %d, test: %s)\n", timeout, sleep_sec, (test == 0) ? "ioctl" : "write"); fd = open("/dev/watchdog", O_WRONLY); if (fd == -1) { perror("watchdog"); exit(1); } printf("Trying to set timeout value=%d seconds\n", timeout); ioctl(fd, WDIOC_SETT
3.8.4 Display Output Setting 3.8.4.1 LVDS Settings Please set environment in u-boot as below: setenv bootargs_mmc 'setenv bootargs ${bootargs} root=/ dev/mmcblk1p1 rootwait rw video=mxcfb0:dev=ldb,LDBXGA,if=RGB24' LDB-XGA is an example for the resolution of your LVDS panel. You can input the actual resolution of your LVDS panel here, such as 800x480, 1024x768, etc. The system will accomplish the corresponding parameters automatically.
u32 u32 u32 u32 u32 u32 u32 u32 u32 u32 u32 u32 xres; yres; pixclock; left_margin; right_margin; upper_margin; lower_margin; hsync_len; vsync_len; sync; vmode; flag; }; 3.8.4.
Note! Specified pixel clocks frequencies are applicable for internal clocks, but may be limited by IO buffers speed capability. Final numbers are subjected to AC characterization. 3.8.5 Network Setup ifconfig is to configure network interfaces, the manual page is as below. SYNOPSIS ifconfig [-v] [-a] [-s] [interface] ifconfig [-v] interface [aftype] options | address ...
(or clear) the IFF_BROADCAST flag for the interface. del addr/prefixlen Remove an IPv6 address from an interface. 3.8.6 Storage (eMMC/SD Card) The storages devices name as following: Device Name eMMC /dev/mmcblk0 SD card /dev/mmcblk1 3.8.7 3 G Sample Code The code of 3glink, we have tried this command in 3 G test (Section 1.8). #!/bin/bash mount -t tmpfs rwfs /var -o size=1M,remount echo "Send AT commands...
Chapter 3 = echo "KEY_POWER" = IR_CONTROL = KEY_2 irexec = echo "KEY_2" Software Functionality config end begin remote button prog = config end begin remote button prog = config end begin remote button prog = config end begin remote button prog = config end begin remote button prog = config end begin remote button prog = config end begin remote button prog = config end begin = IR_CONTROL = KEY_3 irexec = echo "KEY_3" = IR_CONTROL = KEY_4 irexec = echo "KEY_4" = IR_CONTROL = KEY_5 irexec = echo "KEY_5
remote button prog = config end begin remote button prog = config end begin remote button prog = config end begin remote button prog = config end begin remote button prog = config end begin remote button prog = config end begin remote button prog = config end RSB-4410 User Manual = IR_CONTROL = KEY_9 irexec = echo "KEY_9" = IR_CONTROL = KEY_A irexec = echo "KEY_A" = IR_CONTROL = KEY_B irexec = echo "KEY_B" = IR_CONTROL = KEY_C irexec = echo "KEY_C" = IR_CONTROL = KEY_D irexec = echo "KEY_D" = IR_CONT
To make sure IR receiver is connected, booting from the SD card, and test IR function by... #lircd -d /dev/lirc #irexec /etc/lircrc Chapter 3 To follow procedures described in chapter 3.6 to create new system SD card. While pressing button, the corresponding message shows up.
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Chapter 4 4 System Recovery This chapter introduces how to recover Linux operating system if it is damaged accidentally.
4.1 Introduction This section provides detail procedures of restoring the eMMC image. You can do a system recovery following the steps below if you destroy the onboard flash image by accident. 1. Open "Terminal" on Ubuntu 10.04 LTS. 2. $sudo su (Change to “root” authority). 3. Input your password. 4. Insert one SD card to your developing computer. 5. Check the SD card location, like: /dev/sdf. 6. Change directory to BSP's scripts folder. 7. #./mksd-linux.sh /dev/sdf. 8.
Chapter 5 5 Advantech Services This chapter introduces Advantech design in serviceability, technical support and warranty policy for RSB-4410.
5.1 RISC Design-in Services With the spread of industrial computing, a whole range of new applications have been developed, resulting in a fundamental change in the IPC industry. In the past System Integrators (SI) were used to completing projects without outside assistance but now such working models have moved on. Due to diverse market demands and intense competition, cooperation for (both upstream and downstream) vertical integration has become a much more effective way to create competitive advantages.
Design stage When a product moves into the design stage, Advantech will supply a design guide of the carrier board for reference. The carrier board design guide provides pin definitions of the COM connector with limitations and recommendations for carrier board design, so customers can have a clear guideline to follow during their carrier board development. Regarding different form factors, Advantech offers a complete pin-out check list for different form factors such as Q7, ULP and RTX2.
Validation stage After customer’s ES sample is completed, the next step is a series of verification steps. In addition to verifying a product’s functionality, the related test of the product’s efficiency is also an important part at this stage especially for RISC platforms. As a supportive role, Advantech primarily helps customers solve their problems in the testing process and will give suggestions and tips as well.
5.3.1 Warranty Policy Below is the warranty policy of Advantech products: 5.3.1.2 Repairs under Warranty It is possible to obtain a replacement (Cross-Shipment) during the first 30 days of the purchase, thru your original ADVANTECH supplier to arrange DOA replacement if the products were purchased directly from ADVANTECH and the product is DOA (Dead-on-Arrival). The DOA Cross-Shipment excludes any shipping damage, customized and/or build-to-order products.
You must fill out basic product and customer information and describe the problems encountered in detail in "Problem Description". Vague entries such as "does not work" and "failure" are not acceptable. If you are uncertain about the cause of the problem, please contact ADVANTECH's Application Engineers (AE). They may be able to find a solution that does not require sending the product for repair. The serial number of the whole set is required if only a key defective part is returned for repair.
5.3.2.5 Custody of Products Submitted for Repair ADVANTECH will retain custody of a product submitted for repair for one month while it is waiting for return of a signed P/I or payment (A/R). If the customer fails to respond within such period, ADVANTECH will close the case automatically. ADVANTECH will take reasonable measures to stay in proper contact with the customer during this one month period. 5.3.2.
www.advantech.com Please verify specifications before quoting. This guide is intended for reference purposes only. All product specifications are subject to change without notice. No part of this publication may be reproduced in any form or by any means, electronic, photocopying, recording or otherwise, without prior written permission of the publisher. All brand and product names are trademarks or registered trademarks of their respective companies. © Advantech Co., Ltd.
