User Manual MARS-3100R/S Industrial Tablet PC
Copyright The documentation and the software included with this product are copyrighted 2007 by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right to make improvements in the products described in this manual at any time without notice. No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written permission of Advantech Co., Ltd. Information provided in this manual is intended to be accurate and reliable.
Declaration of Conformity CE This product has passed the CE test for environmental specifications when shielded cables are used for external wiring. We recommend the use of shielded cables. This kind of cable is available from Advantech. Please contact your local supplier for ordering information. CE This product has passed the CE test for environmental specifications. Test conditions for passing included the equipment being operated within an industrial enclosure.
Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC: EN 60950-1: 2001 Safety of information technology equipment IEEE Std.
This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in all EU member states and EFTA countries under the following conditions and/or with the following restrictions: In Italy the end-user should apply for a license at the national spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and/or for supplying public access to telecommunications and/or network services.
Cesky [Czech] [Advantech] tímto prohlašuje, _e tento [MARS-3100S] je ve shodì se základními po_adavky a dalšími pøíslušnými ustanoveními smìrnice 1999/5/ES. Dansk [Danish] Undertegnede [Advantech] erklærer herved, at følgende udstyr [MARS-3100S] overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Technical Support and Assistance 1. 2. Visit the Advantech web site at www.advantech.com/support where you can find the latest information about the product. Contact your distributor, sales representative, or Advantech's customer service center for technical support if you need additional assistance.
Safety Instructions 1. 2. 3. Read these safety instructions carefully. Keep this User Manual for later reference. Disconnect this equipment from any AC outlet before cleaning. Use a damp cloth. Do not use liquid or spray detergents for cleaning. 4. For plug-in equipment, the power outlet socket must be located near the equipment and must be easily accessible. 5. Keep this equipment away from humidity. 6. Put this equipment on a reliable surface during installation.
Wichtige Sicherheishinweise 1. 2. 3. Bitte lesen sie Sich diese Hinweise sorgfältig durch. Heben Sie diese Anleitung für den späteren Gebrauch auf. Vor jedem Reinigen ist das Gerät vom Stromnetz zu trennen. Verwenden Sie Keine Flüssig-oder Aerosolreiniger. Am besten dient ein angefeuchtetes Tuch zur Reinigung. 4. Die NetzanschluBsteckdose soll nahe dem Gerät angebracht und leicht zugänglich sein. 5. Das Gerät ist vor Feuchtigkeit zu schützen. 6.
Safety Precaution - Static Electricity Follow these simple precautions to protect yourself from harm and the products from damage. ! To avoid electrical shock, always disconnect the power from your PC chassis before you work on it. Don't touch any components on the CPU card or other cards while the PC is on. ! Disconnect power before making any configuration changes. The sudden rush of power as you connect a jumper or install a card may damage sensitive electronic components.
Contents Chapter 1 Introduction..........................................1 1.1 1.2 1.3 Welcome ................................................................................................... 2 About this Manual ..................................................................................... 2 System Specifications ............................................................................... 3 Table 1.1: System Specifications ................................................
Figure 2.19 USB port................................................................ 18 COM ports .................................................................................. 18 Figure 2.20 COM port............................................................... 18 2.9.3 Audio jacks ................................................................................. 19 Figure 2.21 Audio Jacks (Red: input and Green: output) ......... 19 2.9.4 VGA port .......................................................
3.7 3.8 3.9 Chapter Figure 3.31 MIDI music playback ............................................. 42 Figure 3.32 Volume menu ........................................................ 43 Figure 3.33 Speaker volume..................................................... 43 Figure 3.34 Sounds menu ........................................................ 44 Figure 3.35 Voice menu............................................................ 45 Figure 3.36 Hardware test for microphone level.......................
4.5 4.3.3 Computer will not enter into suspension mode........................... 64 4.3.4 Computer will not shut down....................................................... 64 4.3.5 Display remains off, or is not bright ............................................ 64 4.3.6 Computer touchscreen does not respond to the pen.................. 64 4.3.7 Headphones do not emit, or volume is too low........................... 64 4.3.8 Peripherals do not respond.....................................................
Chapter 1 1 Introduction This chapter gives basic data about the specifications and use of the MARS-3100R/S Tablet PC.
1.1 Welcome Congratulations on selecting the MARS-3100R/S Rugged Tablet PC, supported by Microsoft Windows® XP Embedded. This unique tablet PC offers a special combination of features that make it an ideal partner for a wide range of applications. The main features of the MARS-3100R/S are: ! AMD® LX800, 500MHz, or Intel® Pentium Duo® Core Ultra Low Voltage U2500 1.2Ghz ! ! ! ! ! ! ! Graphical performance: AMD LX800 built-in, or Intel 945GME 10.4” SVGA / XGA TFT monitor built-in 2.
The MARS-3100R/S meets the following specifications. Unless otherwise noted, all the specifications listed below are subject to change without prior notification. Table 1.1: System Specifications Features MARS-3100S MARS-3100R OS MS XP Embedded MS XP Professional 293 x 210 x 38mm Dimension W × D × H Panel 10.4” SVGA TFT Touchscreen Resistant touchscreen 10.
1.4 Environmental Standards Table 1.2: Environmental Standards Environmental Operational Parameters Operation Temperature 0° C to 50° C -10° C to 55° C* * Battery mode: 0°C @ 50% Battery capacity. * Adapter mode: Any ( MIL-STD 810F Methods 501.4 and 502.4 ) Storage Temperature -20° C to 60° C -40° C to 75° C ( MIL-STD 810F Methods 501.4 and 502.4 ) Thermal Shock 1.5° C < 5° C / minute over 0° C to 50° C verified during MILSTD810F testing 1.
Chapter 2 2 Getting Started This chapter details basic functions of the tablet PC and how to use it for the first time.
2.1 Check the Package Each new MARS-3100R/S comes equipped with a range of product accessories and materials. Figure 2.
Chapter 2 2.2 General Views of the Tablet PC 2.2.1 Tablet front view Figure 2.2 Front view 2.2.2 Tablet back view HDD Cover Pen & Holder Heatsink Cover Battery Pack Figure 2.
2.2.3 Tablet front edge view Speaker Docking Port Figure 2.4 Front edge view 2.2.4 Tablet back edge view Power On/Off Switch WLAN On/Off Switch Figure 2.5 Rear edge view 2.2.5 Tablet right edge view COM Port (COM3) USB Port (for MARS-3100R only) SIM Slot (for GSM/GPR/EDGE models only) Figure 2.6 Right edge view 2.2.6 Tablet left edge view Audio In DC Power Jack Audio Out RJ45 Port VGA Port USB Port Figure 2.
The MARS-3100R/S is equipped with a set of Light Emitting Diodes (LEDs) located along the top edge of the front bezel. Power On/Off LED HDD Status LED Battery Status LED WLAN On/Off LED Getting Started Figure 2.8 Status LEDs 2.3.1 Power ON/OFF LED ! ! ! Dark: System is turned OFF Static Green: System is turned ON. Blinking Green: System is in standby mode. Note! See section 2.11.1 for more information about using Suspend Function. 2.3.
2.3.3 HDD status LED: ! ! Dark: HDD is idle. Blinking: HDD is active. Note! Prevent any shocks or vibrations whenever the HDD status LED is blinking. Violent shocks may cause damage to the HDD, and data loss. 2.3.
Key button R Display rotation button F1 F2 Hotkey buttons F3 Figure 2.9 Buttons on the front bezel 2.4.1 Key button The Key button functions as equivalent to the “Ctrl + Alt + Del” key combination under the MARS-3100S/R default OS environment, Windows XP Embedded or Windows XP Professional. 2.4.2 Display rotation button The rotation button is the hotkey for rotating the display on the screen. 2.4.
2.5 Powering the tablet PC 2.5.1 Battery Power The MARS-3100R/S tablet PC is supplied with a powerful rechargeable battery. To install and maintain the battery, or if it needs to be replaced, follow the instructions in this section. Caution! Do not attempt to replace the battery with any others than the models recommended and manufactured specifically for this tablet PC.
Chapter 2 2.5.1.2 Charging the battery using a power adapter 1. Connect the AC cord to a power source. 2. Plug the AC power cord into the receptacle on the DC power adapter. 3. Insert the DC jack into the receptacle on the left side of the tablet PC. Getting Started 4. Figure 2.12 Inserting the DC jack After inserting the DC jack, the LED indicator will light (RED) indicating that battery charging is functional and normal. 2.5.1.
2.5.2 AC Power The MARS-3100R/S can be powered exclusively with the supplied AC 19V adapter. It is not recommended to use any other adapter than the one supplied with the tablet PC. 2.6 Starting the tablet PC 1. 2. 3. Press the power button once to turn on the tablet PC. After powering up for the first time, the system prompts the user to engage the touchscreen calibration. Follow the onscreen instructions to calibrate the touchscreen.
1. To initiate touchscreen calibration manually, navigate via the start command and click on the icon, Configuration Utility. 2. In the Tools dialog, click on 4 Points Calibration to align the touchscreen. Figure 2.15 Calibrating the touchscreen 3. Follow the onscreen instructions to calibrate the touchscreen. Figure 2.16 4 points calibration 15 MARS-3100R/S User Manual Getting Started Figure 2.14 Accessing the Configuration Utility Chapter 2 2.
4. Return to the Tools dialog; select Linearization for 9 points linearization, and follow the onscreen instructions; then, return to the Tools dialog again and try the Draw Test. Figure 2.
Figure 2.18 Using the pen 17 MARS-3100R/S User Manual Getting Started The touchscreen pen is a tool supplied with the MARS-3100R/S. It is used exclusively as a control device for the touchscreen. It resembles a regular ballpoint pen. Instead of a regular onscreen cursor, the pen contacts the surface of the screen. Onscreen objects may be activated or moved with the pen. Whenever using the pen, do not press too hard on the touchscreen. Only moderate pressure is required to activate touchscreen sensors.
2.9 Connecting Peripherals The MARS-3100R/S supports several peripheral connections. 2.9.1 USB ports Figure 2.19 USB port 2.9.2 COM ports The COM port of MARS-3100R/S is “COM3.” Figure 2.
Chapter 2 2.9.3 Audio jacks 2.9.4 VGA port Figure 2.22 VGA port 19 MARS-3100R/S User Manual Getting Started Figure 2.
2.9.5 LAN port Figure 2.23 LAN port 2.10 Setting the Time and Date Whenever the system timer is not matched with your location or time zone, please reset the time and date by following step: 1. Click START > Control Panel, or START > Settings > Control panel 2. Double click the Date and Time Properties. 3. Select the correct day, month and year. 4. Click OK to save and exit. 2.11 Power Management 2.11.1 Suspend To save battery power, or when swapping battery packs, put the MARS-3100R/S into Suspend Mode.
Note! ! ! 2.11.2 Resuming When the system is in suspend mode, press the power button once, and the system will resume to normal operation again. Note! It may be necessary to log-on again after the system has resumed. 21 MARS-3100R/S User Manual Getting Started The Power LED will shut off. Suspend to Disk mode will take much time to finish the data saving than Suspend to RAM. System will auto shutdown after all data is saved. Chapter 2 2.
Chapter 3 3 Advantech Central Manager This chapter explains how to use the Advantech Central Manager program application.
3.1 Overview The Advantech Central Manager utility is configures settings, operate devices and adjust the MARS-3100R/S. The Central Manager provides user-friendly functions. ! Display settings ! Screen resolutions ! Hotkey assignments ! Power management ! Audio & touchscreen controls ! LANs ! Network security The Central Manager utility is available from the taskbar in the bottom right corner of the Windows desktop. Double click the white and blue A icon. Access is also available from the Control Panel.
3.2.1 Rotation Users may change the orientation of the desktop display on MARS-3100R/S. In the Display menu, the Rotation control toggles horizontal (“landscape”) or vertical (“portrait”) display modes. The orientation of the display switches relative to the horizontal and vertical axis of the tablet PC. Click Left Rotation to switch the display to the vertical axis (portrait display mode).
Click Right Rotation to switch the display to the horizontal axis (landscape display mode). If the right rotation button is clicked again, the orientation rotates again in a clockwise direction: vertical to horizontal to vertical to horizontal. Figure 3.5 Horizontal display mode 3.2.2 Rotation button R Users may quickly change the orientation of the display by clicking the R key, located on the upper right side of the bezel, second from the top. 3.2.3 Properties Click Properties menu.
MARS-3100R has a brightness adjustment control feature. To adjust the intensity of the display, use the pen to click right for brighter, or click left for darker. 27 MARS-3100R/S User Manual Advantech Central Manager Figure 3.7 Brightness adjustment Chapter 3 3.2.
3.3 Using Hotkey Buttons The MARS-3100R/S features a handy hotkey command control system. Three F hotkey buttons are available on the front bezel. These keys may be set to open software applications instantly. F1 F2 F3 Figure 3.8 Three hotkey buttons Select the Hotkey menu to configure hotkey-activated software applications. Figure 3.9 Hotkey menu Click to open a browser window. Search for, and select the required executable file, for example: “osk.exe.” Then click OK.
The Power menu sets up a variety of convenient power schemes, including precise configuration of the power button and low battery alarms. 3.4.1 Power button settings The main power button, located on the top right side of the MARS-3100R/S, may be set to carry out four commands. The Power Button command on the Power menu supports four options. ! ! ! ! Do nothing Ask me what to do Standby Shut down (the default setting) 3.4.1.
3.4.1.3 Ask me what to do When Ask me what to do is selected, the computer presents a Shut Down Windows menu and four command choices. Selecting the desired option and the command is carried out after is pressed. ! Log-off Administrator ! Shut down ! Restart ! Stand by 3.4.1.4 Standby When Standby is selected, pressing the power button places the computer into temporary hibernation and power-saving mode.
Figure 3.11 Advanced power settings 3.4.2.1 Power schemes The first tab in Power Options Properties menu displays the Power schemes menu, which offers a selection of power options that are intended to conserve electricity or battery life whenever the computer is idle, but not completely shut-down. Six Power scheme options are available; it is possible to modify and save the default settings of each scheme from these menus. Figure 3.
3.4.2.1.1 Home/Office Desk Selection defaults for this setting. ! Turns off monitor: After 20 minutes (Plugged in); After 5 minutes (Batteries) ! Turns off hard disks: Never (Plugged in); After 10 minutes (Batteries) ! System Standby: Never (Plugged in); After 5 minutes (Batteries) 3.4.2.1.2 Portable/Laptop Selection defaults for this setting.
3.4.2.2.1 Low battery alarm By default, the low battery alarm is set to trigger when the battery reaches 10% of its normal capacity. The alarm can be set to trigger according to any percentage of available battery power between 0% and 100%. Selecting Alarm action summons the Low battery alarm actions sub-menu. The default action displays a message notifying of the low power condition.
! Run a program: Select the checkbox, When the alarm occurs, run this program. Then, users may choose Configure program automatically. – Three sub-menus are available for setting precise commands to manage the program. • Task: Select a program to activate when the low battery alarm triggers. • Schedule: Task programs may be activated according to the schedule required; from the Advanced sub-menu task programs may be reactivated instantly and configured to run for precise durations.
Click Battery number, to open a new dialog box: Detailed information for Battery # 1 to access precise data about the type and status of the battery currently active in the unit. Figure 3.18 Detailed battery information 35 MARS-3100R/S User Manual Advantech Central Manager Figure 3.17 Power meter Chapter 3 3.4.2.3 Power Meter The third tab on the Power Options Properties menu displays the advanced Power Meter menu, and provides information about the present status of the power system.
3.4.2.4 Advanced The fourth tab on the Power Options Properties menu displays the Advanced power configuration options, which offer two main power-saving settings. ! Options ! Power buttons Figure 3.19 Advanced power-saving 3.4.2.4.1 Options ! Select the Always show icon on the taskbar check box to activate the Power Meter icon on the taskbar. ! – Double-clicking the icon opens the Power Meter menu box, (See section 3.4.2.3 above.
3.4.2.5.1 Hibernate check box Selecting the Enable hibernation check box activates the hibernation function. It is intended to preserve data that is currently active in the SDRAM memory, by saving it to the hard disk drive before placing the computer into hibernation. Whenever the computer is brought out of hibernation, it restores the data to its previous locations, and the whole computer resumes its previous state of activity. 3.4.2.5.
3.5 Image Version The Image version menu displays information about the status of the OS that is currently installed on the MARS-3100R/S. Normally, the OS is Microsoft Windows XP Embedded Service Pack 2. The data displayed here also details the current version of BIOS installed in the system, and its build date. Figure 3.
The Audio menu displays two slider controls to adjust the volume of the speaker and the microphone. To make basic adjustments, place the pen on the slider button and move it up or down. 3.6.1 Sounds and Audio Devices Properties The MARS-3100R/S supports a variety of precise audio settings. ! Audio devices ! Volume ! Sounds ! Voice ! Hardware Click Properties on the main Audio menu of the Central Manager to open the Sounds and Audio Devices Properties menu.
3.6.1.1 Audio devices The third tab on Sounds and Audio Device Properties displays the Audio menu, Figure 3.23 Audio menu Three Audio Device settings are displayed on the menu. ! Sound playback ! Sound recording ! MIDI music playback 3.6.1.1.1 Sound playback The Sound playback control sets the hardware device that controls audio signal processing. By default, the system is set to use the Realtek AC97 Audio chipset built into the motherboard.
! Performance – The Performance menu displays Audio playback controls for adjusting the Hardware acceleration and the Sample rate. By default, both are set to the maximum possible allowance. This setting devotes more system resources to the quality of audio playback. Normally, it will not be necessary to adjust these features unless the system has trouble playing back audio. Click Restore defaults to reset the system defaults to maximum. Figure 3.
3.6.1.1.4 Sound recording The Sound recording control on the Audio menu control permits fine-tuning of the recording device. By default, the system device is the onboard Realtek AC97 chipset. Sound recording also displays an important control for fine-tuning hardware devices that may be connected via the device controller. ! Volume Figure 3.28 Sound recording menu – Click the Volume button to access the Recording controls sub-menu.
3.6.1.2.1 Device volume The Device volume adjusts audio outputs and associated optional features. Use the pen and slider to set the device output volume of the AC97 controller. Click the Mute check box to silence all audio outputs. By default, the Volume icon is displayed on the taskbar. Click Advanced to access the volume control sub-menu. (See figure 3.25). 3.6.1.2.2 Speaker settings From the Volume menu, click Speaker Volume to open the sub-menu.
3.6.1.3 Sounds The second tab on the Sounds and Audio Device Properties menu displays the Sounds menu. The sound scheme is set to the Windows default. However, it is possible to customize the sounds produced by the computer during events; and custom sound assignments may be saved as a new Sound scheme. The Sounds menu also displays a scrolling list of all events to which sounds may be assigned.
Note! The control settings on the Voice sub-menus, Volume and Advanced, are identical to those found in the Audio devices, section 3.6.1.1. on pages 37, 38 and 39. 3.6.1.4.1 Test hardware Click Test hardware to initiate a microphone test that will calibrate the audio levels from the microphone to the system, so that peak audio performance is attained. Follow the onscreen instructions to calibrate the microphone. Figure 3.
3.6.1.5 Hardware The fifth tab on Sounds and Audio Device Properties displays the Hardware menu. Several hardware devices and drivers are listed. It is possible to check the status of each device and driver from this menu. Click Troubleshoot if device drivers are not functioning correctly. Figure 3.37 Hardware menu 3.6.1.5.1 Properties The properties of each device or driver may be displayed, checked and modified.
The Properties menu displays a comprehensive list of all the hardware and software devices on the system. ! The Driver menu displays a description of the manufacturer, date, version and signification of the selected device driver. The menu permits updates, rollbacks and uninstalling of drivers. Figure 3.40 Driver menu – Click Driver Details to view a full list of all active drivers. Figure 3.41 Driver details 47 MARS-3100R/S User Manual Advantech Central Manager Figure 3.
3.7 Touch The Touch menu displays two fields. ! Touchscreen: for Calibration of pen sensitivities and access to the Control utility, (Touchkit). ! Mouse: for accessing, testing and modifying properties. Figure 3.42 Touch menu 3.7.
Figure 3.45 Digitizer Calibration Step 2 Figure 3.46 Digitizer Calibration Step 3 Figure 3.47 Digitizer Calibration Step 4 49 MARS-3100R/S User Manual Advantech Central Manager Figure 3.44 Digitizer Calibration Step 1 Chapter 3 3.7.1.2 Digitizer Calibration Click Digitizer Calibration to active the pen / digitizer calibration tool. Use the Digitizer pen to click the cross on the screen step by step until the calibration process is completed.
3.7.1.3 Control Utility for MARS-3100S Click Control Utility to open the Touchkit USB Controller utility. (See Chapter 2, Section 2.6 and the Help files available on the MARS-3100S; or, refer to the Support CD-ROM for printable versions of Touchkit instructions.) Figure 3.48 Touchkit USB controller 3.7.1.4 Control Utility for MARS-3100R Click Control Utility to open the Pen Tablet Properties tool to modify the sensitivity of the pen / digitizer settings, and to calibrate the pen for the MARS-3100R.
The MARS-3100R/S supports a variety of precise Mouse settings. ! Buttons ! Pointers ! Pointer Options ! Hardware Chapter 3 3.7.2 Mouse Click Mouse Properties to access the sub-menus. Advantech Central Manager 3.7.2.1 Buttons The first tab on Mouse Properties is the Buttons menu. Figure 3.50 Buttons menu Three Button fields are displayed on the menu. ! Button configuration ! Double-click speed ! ClickLock 3.7.2.1.
3.7.2.2 Pointers The pointers menu displays a selection of options, and offers an exceptionally wide variety of customized cursors. 3.7.2.2.1 Scheme The Scheme field displays a range of custom pointer styles. Select one scheme. Then go to the Customize field and select one pointer. It is also possible to select custom cursors from files by clicking the Browse button. Click Apply. To enable a Pointer shadow, click the Enable pointer shadow check box. Figure 3.51 Pointers menu 3.7.2.
3.7.2.3.3 Visibility To enhance the visibility of the mouse pointer, select the Display pointer trails check box. If selected, the cursor displays trails as it moves. Figure 3.53 Mouse hardware menu Note! To access the Troubleshooting help from the Hardware menu, or any of the sub-menus, the MARS-3100R/S must be connected to the Internet. 3.7.2.4.1 General USB properties The General sub-menu describes the type of touchscreen controller hardware that is installed on the system.
3.7.2.4.2 USB driver properties The Driver sub-menu describes the type of touchscreen control driver. Click Driver Details to display the name and precise location of the driver on the C:\ drive. Click Update Driver to engage the Welcome to the Hardware Update Wizard. Figure 3.55 USB driver properties Note! Click Roll Back Driver only if the system does not function properly after attempting to update the driver.
The LAN menu displays the status of the Ethernet hardware device installed on the MARS-3100R/S, including its name and connection addresses. The status of the Ethernet or Wireless will turn “ON” once the MARS-3100 is already connected. An “OFF” message indicates that the computer is not connected. Click Properties to open Network Connections in an Explorer window. To configure a new connection for the first time, click Create a new connection and follow the onscreen instructions.
3.9 Security The Security menu displays access to the Windows Security center. Figure 3.58 Security menu Click Windows Security Center to set the degree of network security. The Center offers precise control over firewalls and antivirus applications. If the computer is connected to a network, it may receive automatic updates and access antivirus software. Figure 3.
Chapter 4 4 Maintenance and Troubleshooting This chapter explains how to care for and maintain the Tablet PC along with a troubleshooting FAQ.
4.1 Care, Storage and Cleaning 4.1.1 Protect the computer from damage The MARS-3100R/S is built to withstand extreme conditions of high and low temperature and physical shock when dropped from any side. However, the utmost care should be exercised to ensure that the computer is operated within its specific operational limits. (See section 1.4 for more information.) Note! ! ! Do not place heavy objects on the computer and do not subject it to undo shock or vibrations.
Use a soft, clean cloth. Dampen the cloth with water and household dish detergent then wipe the housing without applying too much pressure. Note! ! ! Do not use alcohol or abrasive cleansers to clean either the touchscreen or the computer. Use only mild, detergent-based (household) degreasers to remove oil or tar. Chapter 4 4.1.
4.2 Replacing Components After long periods of use certain components may wear out. It is always possible to replace old components. Follow these instructions to make changes. To replace other components besides the battery and the HDD, like the touchscreen, please contact technical support. 4.2.1 Battery 1. 2. 3. Turn off the MARS-3100R/S Disconnect any peripheral devices from the MARS-3100R/S. Unfasten the two large flathead screws and remove the old battery. 4. 5. Figure 4.
The hard disk drive (or optional CF card) is accessed behind the port on the backside of the computer. 1. Turn off the MARS-3100R/S. 2. Remove the DC adapter and Battery pack from MARS-3100R/S. 3. Disconnect any peripheral devices from the MARS-3100R/S. 4. Unfasten the four small screws and remove the cover. 5. The HDD (or CF card) is visible after removing the cover. Figure 4.3 Hard Disk Drive Figure 4.4 CF card 61 MARS-3100R/S User Manual Maintenance and Troubleshooting Figure 4.
6. Grasp the HDD or CF card firmly. Use two fingers on both sides on the end. Lift up. Figure 4.5 Correct Removal of the HDD Figure 4.6 Incorrect removal of the HDD Note! 7. ! ! Do not grasp the HD with the thumb in the middle of the housing. Do not twist or bend either the HD or the CF card during removal. Grasp the cable connector firmly. Unplug the connector, pulling it straight out. Figure 4.
Remove the CF card from the slot. Chapter 4 8. 63 MARS-3100R/S User Manual Maintenance and Troubleshooting Figure 4.
4.3 Troubleshooting Follow the instructions below if any problems occur with basic operation of the MARS-3100R/S. If problems cannot be resolved using these instructions, please consult technical support. 4.3.1 Computer will not start ! ! ! ! Connect the AC adapter and/or charge the battery. Check to see a new battery is inserted and connected. Remove the battery and the AC adapter and reinstall both. Under conditions of extremely high or low temperature, it is possible that the computer may not function.
4.3.9 The amber battery status LED is always on ! ! Battery capacity is below the "Low Battery Alarm." Charge the battery; replace the battery if it is spent. Chapter 4 – If the device still does not respond, the devices, or their drives may be out of date or incorrectly installed; or, the OS/drivers/hardware may not support this particular type of peripheral device. 4.3.10 The amber battery status LED is blinking Battery is critically low. Charge the battery; replace the battery if it is spent. 4.3.
4.4 OS System Maintenance and Re-Installation 4.4.1 MARS-3100S The MARS-3100S is supplied with a pre-loaded OS: Microsoft Windows XP Embedded, which is specially configured for MARS-3100S by Advantech programmers. If the OS on the MARS-3100S becomes damaged or crashes, please contact technical support. 4.4.2 MARS-3100R The MARS-3100R is supplied with a pre-loaded OS: Windows XP Professional.
! If this window fails to pop up automatically, execute “Setup.exe” manually. 4. Click Install Windows XP and follow the instructions to perform a full Windows XP Professional OS installation. Figure 4.11 Install Windows XP 4.5 How to using Digitizer Touch? ! ! Digitizer Touch is a very sensitive input device which will be influenced by environments and any high voltage / high magnetic devices.
1. Approaching the “X” symbol is the same as usual. 2. Keep the pointer completely inside the “X” symbol. 3. Press the icon a little harder until the icon becomes darker. Then you can close the window.
Appendix A A GPRS Setting This chapter details instructions about how to set up the GPRS software connection for the MARS3100R/S.
A.1 Setting Up the Modem 1. Select and enter Phone and Modem Options in Control Panel. 2. Select the country/region.
Enter the local Area Code and click OK. It is sufficient to leave the other column blank. 4. The system adds a new location named My Location. 5. Select the Modem page and click Properties. 71 MARS-3100R/S User Manual Appendix A GPRS Setting 3.
6. Click the Diagnostics page. 7. Click Query to check the communication with the modem device. 8. Information from the device is displayed if communication is successful.
Click the Advanced page. 10. On this page, the user may need to key in some commands at Extra initialization commands to set up the modem to work correctly. Note! 1. 2. 3. 4. In different countries and regions, the user may need to enter uniquely particular settings in these fields. Please check the local ISP / administrator for correct information. The information below assumes the user is located in Taiwan.
A.2 Setting Up an Internet Connection 1. Select and enter Network Connections in Control Panel. 2. Select the link, Create a new connection.
Click Next to continue. 4. Select Connect to the internet when the table below appears. Click Next to continue. 5. Select Set up my connection manually and click Next to continue. 75 MARS-3100R/S User Manual Appendix A GPRS Setting 3.
6. Select Connect using a dial-up modem and click Next to continue. 7. Enter the local network ISP name; for example, “TEST.” 8. Enter the phone number: *99***# and click Next to continue.
Ignore the user name request and click Next to continue. 10. Finish the set up process. 77 MARS-3100R/S User Manual Appendix A GPRS Setting 9.
A.3 Connect to the Internet by GPRS 1. Select and enter Network Connections in Control Panel. 2. The ISP name created before appears (for example: TEST), right click and select Properties.
Click Configure. 4. Select 115200 for maximum speed, click OK twice and return to the desktop. 5. Double click the connection (for example: TEST) 79 MARS-3100R/S User Manual Appendix A GPRS Setting 3.
6. Click Dial to access the internet via GPRS. 7. Connection successful.
1 INDEX Numerics 5-way navigation button 11 A About this Manual 2 AC adapter 14 Accessories 6 Alarms 33 Ask me what to do 30 Audio Advanced audio properties sub-menu 41 Performance 41 Speakers 41 Devices 40 Hardware menu 46 Properties 46 Jacks 19 Menu 39 MIDI music playback 42 Sound playback 40 Sound recording 42 Sounds 44 Sounds and Audio Devices Properties menu 39 Speaker settings 43 Test hardware 45 Voice 45 Volume 40, 43 B Battery 12 Charging 13 Critical battery alarm 34 Disposal 13 Installing 12 Low b
Battery status 9 HDD status 10 Power ON/OFF 9 Wireless LAN ON/OFF 10 LEDs 9 M Maintenance Cleaning 59 Connections 58 Storage 58 Thermal stress 58 Touchscreen 58 MIDI music playback 42 Modem Setting up GPRS 70 Mouse Buttons 51 General USB properties 53 Hardware 53 Pointer Options 52 Pointers 52 Scheme 52 USB driver properties 54 USB power management 54 Mouse settings 51 O OS MARS-3100R 66 MARS-3100S 66 P Package 6 Package contents 6 Packing List viii Pen 17 Peripherals Connecting 18 Power Advanced menu 36 Ad
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