User manual
Table Of Contents
- ARK-3399
- 1 General Introduction
- 2 H/W installation
- 2.1 Introduction
- 2.2 Jumpers
- 2.3 Connectors
- Figure 2.2 ARK-3389 IO connectors drawing
- 2.3.1 ARK-3399 external I/O connectors
- 2.3.1.1 COM Connectors
- 2.3.1.2 Ethernet Connector (LAN)
- 2.3.1.3 PS2 Keyboard/Mouse Connector
- 2.3.1.4 VGA Connector
- 2.3.1.5 USB Connector
- 2.3.1.6 Power Input Connector
- 2.3.1.7 Power ON/OFF Button
- 2.3.1.8 LED Indicators
- 2.3.1.9 Audio Connector
- 2.3.1.10 DIO Connector
- 2.3.1.11 LVDS Connector
- 2.3.1.12 LCD Backlight On/Off control Connector
- 2.4 Installation
- 3 BIOS Operation
- 3.1 BIOS Introduction
- 3.2 BIOS Setup
- 3.2.1 Main Menu
- 3.2.2 Standard CMOS Features
- 3.2.3 Advanced BIOS Features
- 3.2.4 Advanced Chipset Features
- 3.2.5 Integrated Peripherals
- 3.2.6 Power Management Setup
- 3.2.7 PnP/PCI Configurations
- 3.2.8 PC Health Status
- 3.2.9 Frequency/Voltage Control
- 3.2.10 Load Optimized Defaults
- 3.2.11 Set Password
- 3.2.12 Save & Exit Setup
- 3.2.13 Quit Without Saving
- 4 Full Disassembly Procedure
- 4.1 Introduction
- Figure 4.1 Unscrew the bottom screws
- Figure 4.2 Unscrew the frame screws and remove the frame
- Figure 4.3 Unscrew the panel screws
- Figure 4.4 Unscrew the hex-bolts on the panel
- Figure 4.5 Unscrew the ground wire of LVDS cable and disconnect all the cables and boards
- Figure 4.6 Unscrew the boards’ screws and hex-bolts for disassembly
- Figure 4.7 Unscrew the power module screws on the bottom to disassemble the power module
- 4.1 Introduction

ARK-3399 User Manual iv
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
– Product name and serial number
– Description of your peripheral attachments
– Description of your software (operating system, version, application software,
etc.)
– A complete description of the problem
– The exact wording of any error messages
Packing List
Before installation, please ensure the following items have been shipped:
Item Part Number
1 x ARK-3399 unit
1 x DB9 flat cable for RS 485 1700001967
1 x 2-Pole Phoenix to DC-Jack Power cable 1700001394
1 x PS/2 Y cable for KB/MS 1700060202
1 x Din Rail mounting kit
1 x Utility CD
1 x Advantech Library CD
1 x Registration and 2 years Warranty card
Ordering information
Model Number Description
Optional accessories
1757000222 AC-to-DC Adapter DC19 V/3.42 A 65 W, with Phoenix Power Plug, 0 ~
40°C for Home and Office Use
1700001947 Power Cable 2-pin 180 cm, USA type
1700001948 Power Cable 2-pin 180 cm, Europe Type
1700001949 Power Cable 2-pin 180 cm, UK Type
ARK-3399-1S6A1E ARK3399, Core Duo-
1.66G+VGA+LVDS+GLAN+2COM+5USB+DIO
ARK-3399-1S1A1E ARK3399, Core2Duo
1.06G+VGA+LVDS+GLAN+2COM+5USB+DIO
ARK-3399-1S0A1E ARK3399, Celeron M-
1.06G+VGA+LVDS+GLAN+2COM+5USB+DIO










