User Manual

Trilogue-1NM
User Manual V1.4
Advanced RF Technologies, Inc. Proprietary Document Page 35 of 43
5. Warranty and Repair Policy
5.1 General Warranty
The Trilogue-1NM carries a Standard Warranty period of five (5) years unless
indicated otherwise on the package or in the acknowledgment of the purchase
order.
5.2 Limitations of Warranty
Your exclusive remedy for any defective product is limited to the repair or
replacement of the defective product. Advanced RF Technologies, Inc. may elect
which remedy or combination of remedies to provide in its sole discretion.
Advanced RF Technologies, Inc. shall have a reasonable time after determining
that a defective product exists to repair or replace the problem unit. Advanced RF
Technologies, Inc. warranty applies to repaired or replaced products for the
balance of the applicable period of the original warranty or ninety days from the
date of shipment of a repaired or replaced product, whichever is longer.
5.3 Limitation of Damages
The liability for any defective product shall in no event exceed the purchase price
for the defective product.
5.4 No Consequential Damages
Advanced RF Technologies, Inc. has no liability for general, consequential,
incidental or special damages.
5.5 Additional Limitation on Warranty
Advanced RF Technologies, Inc. standard warranty does not cover products
which have been received improperly packaged, altered, or physically damaged.
For example, broken warranty seal, labels exhibiting tampering, physically abused
enclosure, broken pins on connectors, any modifications made without Advanced
RF Technologies, Inc. authorization, will void all warranty.
5.6 Return Material Authorization (RMA)
No product may be returned directly to Advanced RF Technologies, Inc. without
first getting an approval from Advanced RF Technologies, Inc. If it is determined
that the product may be defective, you will be given an RMA number and
instructions in how to return the product. An unauthorized return, i.e., one for
which an RMA number has not been issued, will be returned to you at your
expense. Authorized returns are to be shipped to the address on the RMA in an
approved shipping container. You will be given our courier information. It is
suggested that the original box and packaging materials should be kept if an
occasion arises where a defective product needs to be shipped back to Advanced
RF Technologies, Inc. To request an RMA, please call [phone] or send an
email to [e-mail].