User guide

WEB Connect for Pocket PC page 19
Issuing a Void from the Transaction Manager
Introduction
After a Credit Card transaction is completed, the transaction server submits the record for end-of-day closeout
(batch processing). If a closeout has not yet been performed, WEB Connect allows you to void a transaction.
Issuing a void or a credit depends solely on whether a closeout has occurred. The tutorial below gives an
example of issuing a void (in most cases, you can issue a void immediately after you received an Approved
Credit Card transaction).
Tutorial
1. Open the Transaction Manager.
2. Select Type: Credit Card Sales.
The list will only display Credit Card transactions that were approved. In the example below, there are
three (3) records, but only one (1) matches the selected criteria.
3. Click on the Name list.
The list contains a number of selections on how to display data in the Transaction Manager.