User guide

PAY@PC • User Guide and Tutorial • 2.00.0629.2009 page 4
Installation and Setup
Before installing PAY@PC, make sure that you have read the PA-DSS Implementation Guide and
understand what is required to make PAY@PC PCI Compliant with your system.
In most cases, you will receive a CD from your merchant representative. Use the CD to install the software,
then keep the CD in a save place. If is also recommended that you keep your Merchant ID, password, and
activation key (serial number) with your CD as well. Should you need to reinstall or repair PAY@PC at anytime
in the future, you may need the CD and this information.
Installing PAY@PC
PAY@PC is available for download from the product web site and requires the Microsoft .NET Runtime.
The product support page includes links and information of the where and how to install the .NET Runtime.
PAY@PC v3.0 Product WEB Site: https://secure.merchanttransactions.com/payatpctf3
Installing the Topaz Signature Pad Drivers
If you are using the Topaz Signature Pad to take signatures, please follow the installation instructions that
come with the device. Once your tablet is installed and working properly, PAY@PC is designed to work with it
immediately. However, operating systems and security settings between systems vary and should you not be
able to make the tablet work with your particular operating system, we recommend that you repair the Topaz
Signature Pad drivers by reinstalling the drivers.
The drivers can be obtained from Topaz directly or from our support section on the PAY@PC product Web Site.
Note: If you are installing the Tablet from the Topaz Installation CD for the first time…
Disconnect the Signature Pad from your computer!
You must first install the drivers before attaching the signature pad to the USB Port.
We also recommend that you reboot your computer first, before plugging in the signature pad.
Launching PAY@PC
The PAY@PC installation will place a shortcut onto your Desktop and in the Windows Programs Start Menu.
From the Windows Start Menu select (All) Programs > PAY@PC. You should also be able to find it using the
Windows search system.
Optionally, on Windows 8, you may create a Tile of the application if it is not automatically setup.