User`s guide
Troubleshooting 17
The disc won’t play
◆ Make sure the DVD Player application is open.
◆ Make sure the video source is set to DVD.
◆ Make sure the disc is inserted correctly.
◆ Make sure the disc is not warped or damaged.
◆ Make sure the disc has the correct regional restriction code for
your area.
◆ Try another disc.
Video is jerky and dropping frames
◆ Make sure that the disc is clean.
◆ Make sure that the disc is not warped or damaged.
◆ Make sure that the DMA option is enabled (as explained
below).
To verify that DMA is enabled:
1. Click Start, Settings, Control Panel, and double-click the System
icon. The System Properties dialog box opens.
2. Click the Device Manager tab.
3. Double-click the CD-ROM icon, then the (Manufacturer) DVD-
ROM
icon. The (Manufacturer) DVD-ROM Properties dialog
box opens.
4. Click the Settings tab. The DMA option should be enabled (the
check box is selected
þ
).
5. If it was not enabled, select the check box next to DMA to
enable the option.
6. Click OK.