User guide

38 User Guide for the Neptune™ Sound Processor
• If damage to the Battery Cover is noted or suspected, replace prior to resuming
water-related use of the Neptune System.
•Do not connect to mains powered sound sources (eg. TV, computer) unless using
a mains isolation cable.
•Do not swim or bathe with the Neptune Connect and audio accessories attached
to the sound processor.
•Your processor or headpiece should be serviced only by AB. Do not attempt to
open or repair the parts. Do not continue to use the processor or headpiece if any
part of it is damaged. Unauthorized opening of the processor, headpiece, or other
equipment, will void the warranty and may compromise system performance.
Electrostatic Discharge (ESD)
High levels of static electricity may damage electronic components of your sound
processor or implant. Care should be taken to avoid exposure of the system to static
electricity. ESD is present when you feel a spark jump from your body or your hair
stands on-end.
The following are examples of situations where high levels of electrostatic
charge may be created:
•Walking, crawling, or sliding on carpets.
•Sliding on plastic slides.
•Exiting an automobile.
•Pulling sweaters on and off.
•Touching TV or computer screens.
•Removing bedding materials.
To reduce the likelihood of ESD damage:
•Touch a person or object with your fingers prior to contacting your/your child’s
headpiece, cable, or sound processor.
•Touch metal surfaces with your hand prior to allowing equipment to contact
the metal surface. This is particularly important on the playground where high
levels of static electricity can be generated. It is important to discharge any static
electricity by touching a metal surface with your hand prior to allowing the sound
processor, cable, or headpiece contact with the metal surface.
•Take care to avoid contact between your cochlear implant equipment and metal
surfaces when exiting a vehicle.
•Remove cochlear implant equipment prior to removing clothing that may contain
electric charge (e.g., sweaters).
• Do not touch TV or computer screens. If screens are touched, be sure to touch an
object other than your implant system to discharge any charge build-up prior to
touching any part of your implant system.
•Use fabric softener on clothing and bedding.