User guide

User Guide for the Neptune™ Sound Processor 21
To attach the cable to the headpiece
1. Hold the headpiece in one hand and the cable connector in the other hand.
2. Push the cable connector firmly into the headpiece connector.
To attach the cable to the sound processor
1. Hold the sound processor in one hand and the cable connector in the other hand.
2. Push the cable connector firmly into the sound processor connector.
For assistance in troubleshooting headpiece cables, please refer to the
‘Troubleshooting’ section of the User Guide.
Adjusting Headpiece Magnet Strength
It is important to have the correct magnet strength so you do not experience
discomfort or retention issues. If an insufficient number of magnets is used in your
headpiece, it may fall off more often than you find acceptable. If too many magnets
are used in your headpiece, you may experience irritation or discomfort. You should
consult your clinician if you have any concerns regarding magnet strength. If deemed
appropriate, your audiologist may insert additional magnets or remove magnets
from your headpiece. You should not place additional magnets in your headpiece
unless under the direction of a cochlear implant professional. See the headpiece
‘Instructions for Use’ for additional information regarding adjustment of headpiece
magnet strength.
If you experience any redness, irritation, or discomfort, discontinue use of your
headpiece immediately and contact your cochlear implant center.
If headpiece magnets are swallowed, seek immediate medical attention.