USER GUIDE HARMONY® By Advanced Bionics
User Guide for the Auria® Harmony® Sound Processor
Labeling The symbols below are used on the labeling for the product and for transportation, and their meanings are as follows: CAUTION: Federal law restricts this device to sale, distribution and use by or on the order of a physician.
Table of Contents Part I: Assembling Your Auria Harmony Sound Processor . . . . . . . . . . . . . . .7 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Connecting Auria Accent Color Covers and Headpiece Caps . . . . . . . . . . 8 Attaching the Accent Color Headpiece Cap . . . . . . . . . . . . . . . . . 8 Removing the Accent Color Headpiece Cap . . . . . . . . . . . . . . . . . 8 Attaching the Accent Color Cover. . . . . . . . . . . . . . . . . . . . . . . .
Cleaning and Caring for Your Harmony Processor . . . . . . . . . . . . . . . 23 Warnings and Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Electrostatic Discharge (ESD) . . . . . . . . . . . . . . . . . . . . . . . . . 24 Airport Security Metal Detectors . . . . . . . . . . . . . . . . . . . . . . . 25 X-ray Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Part 4: Hearing with Your Harmony Processor. . . . . . . . . . . . . . . . . . . . .
Using Direct Audio Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Using a Speaker Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Cell Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Phone Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Part 5: Other Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Auria Carrying Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Figures Figure 1. Figure 2. Figure 3. Figure 4. Figure 5. Figure 6. Figure 7. Figure 8. Figure 9. Figure 10. Figure 11. Figure 12. Figure 13. Figure 14. Figure 15. Figure 16. Figure 17. Figure 18. Figure 19. Figure 20. Figure 21. Figure 22. Figure 23. Figure 24. Figure 25. Figure 26. Figure 27. Figure 28. Figure 29. Figure 30. Figure 31. Figure 32. Figure 33. Figure 34. Figure 35. Figure 36. Harmony Processor With Other External Components. . . . Removing the Accent Color Headpiece Cap. . . . . .
Part I: Assembling Your Auria Harmony Processor Overview Your cochlear implant system consists of a microphone, Auria Harmony Processor, headpiece, cable and implant. Sounds in the environment are captured through the microphone located on your processor. The processor then converts this sound information into a distinctive digital code that is transmitted to your implant by the headpiece. The headpiece is held in place over your implant by a magnet that attracts to the implant’s magnet.
Connecting Auria Accent Color Covers and Headpiece Caps WARNING: Small Parts Hazard: The processor, Accent Color Covers, Accent Color Headpiece Caps and the metal contact on the inside of the headpiece cap may cause choking if swallowed. Attaching the Accent Color Headpiece Cap • Align the color cap with your headpiece. • Gently place the color cap onto the headpiece (they are magnetically attracted). Removing the Accent Color Headpiece Cap • Hold the headpiece at the base with your thumb.
Attaching the Accent Color Cover • Ensure that the headpiece cable is removed. • Align the color cover at the top of the processor first and then push behind the headpiece cable connection port. • Gently push on the cover. Figure 3: Attaching the Accent Color Cover. Removing the Accent Color Cover • Unplug the headpiece cable. • Grasp the bottom of the color cover and pull off gently. Figure 4: Removing Your Accent Color Cover.
Connecting the Headpiece to the Harmony Processor • Align the raised area on the end of the cable with the groove on the headpiece cable connection port located below the program switch on the body of the processor. • Slide in place until secure. Figure 5: Connecting and Removing the Headpiece. Removing the Headpiece from the Harmony Processor • Hold the cable’s connector (the plastic plug, not the wire) and gently pull it away from the Harmony Processor.
Removing Earhooks • Remove the power source. • Turn the earhook slightly more than 1/4 turn in either direction until it comes off. Figure 7: Removing an Earhook. NOTE: If the orange o-ring is missing from the base of the post on your processor, contact AB Customer Service for a replacement. The earhooks may rotate excessively without the o-ring. Figure 8: O-ring.
Part 2: Powering Your Harmony Processor WARNING: Power supplies and battery chargers should be operated in an open area to ensure adequate airflow. While no injury cases have resulted, components may become hot during normal use or a fault condition. If the device’s temperature results in discomfort or pain when touched, disconnect the power source and contact your local AB representative. The Auria PowerCel Battery Option The PowerCel is used to power your processor.
NOTE: Do not force the PowerCel onto the processor. The PowerCel is designed to be inserted in only one direction; applying force may damage your equipment. You may find it easier to remove the Accent Color Cover first before connecting/removing the PowerCel. If using the T-Mic, turn it gently in either direction prior to removing your PowerCel. This will prevent any damage to the T-Mic. Assembling the PowerCel Charger CAUTION: Only use the Charger provided for charging AB PowerCels.
• Select the power adapter appropriate for your region. Figure 11: Power Adapters. • Connect the Power Adapter to the Power Supply. Figure 12: Connecting the Adapter to the Power Supply. • Connect the cable from the power supply to the charger. • Insert the power adapter that you connected to the power supply into the wall outlet. A green light indicates proper connection.
Charging your PowerCels The charger provided with your processor is designed to recharge up to four PowerCels simultaneously. It takes approximately 4–5 hours to fully recharge a depleted PowerCel. This will vary slightly for different PowerCel types. Your PowerCels do not need to be fully depleted before recharging. It is recommended that you use and recharge the PowerCel(s) at least once every 3 months. Please note that PowerCels will decrease in capacity with age, even if not in use.
To use your PowerCel charger car adapter, first insert the adapter into your car’s power outlet. Next, connect the plug from the adapter to your PowerCel charger (where you would typically attach the power supply). Figure 14: Using the PowerCel Charger Car Adapter. Inserting the PowerCels into the Charger • Locate the slide tracks on the charger. • Position the PowerCel so that the battery contact is facing down toward the base of the charger. • Slide the PowerCel along the tracks until it engages.
Charger LED (Light Emitting Diode) Indicator The charger has different indicator lights. A green light located next to the power supply socket lights up when the charger is connected to a power source. This indicates that power is being received by the charger. There are two indicator lights for each PowerCel slot. The PowerCel will start charging automatically once you put it in the charger. The orange light is located next to the lightning bolt [] and indicates that the PowerCel is charging.
Charger and Power Supply Cleaning the Charger The PowerCels and charger contacts should be kept free from liquids, dirt and dust. Dirty contacts can result in charger malfunction. You should clean the contacts at least once a month using a hearing aid brush, being careful not to bend the pins. If the charger or power supply is dropped, inspect it for evidence of damage or cracking. If any evidence of damage is seen, the charger or power supply should be replaced.
Part 3: Using Your Harmony Processor WARNING: While no injury cases have resulted, components of the system may become hot during normal use or a fault condition. If a particular device’s temperature results in discomfort or pain, promptly remove the product and contact your local AB representative. Turning Your Processor On/Off The processor does not have an on/off switch. Attaching and removing your PowerCel will turn your processor on and off.
Adjusting the Volume CAUTION: Remember to turn the volume down prior to placing your headpiece over the implant. The volume dial can be used to control the loudness level of a program. The volume position is indicated by the white dot on the volume dial. Typically, your audiologist will program your processor so that the 12 o’clock position will correspond to your most comfortable listening level. To increase volume, move the volume dial in the clockwise direction.
Light Emitting Diode (LED) Status Indicator Your processor is equipped with a built-in Light Emitting Diode (LED) status indicator. The LED is a diagnostic light that provides users, parents, caregivers or teachers with information regarding the status of the processor. The LED is located above the volume dial and can be programmed to provide the information that follows.
Low Battery and Change Battery Indicators (programmable features) When the PowerCel is near depletion but still able to support stimulation, a steady ORANGE light (low battery indicator) will illuminate indicating that it is time to change the PowerCel. When the PowerCel is depleted to the point that it is unable to support stimulation but not completely depleted, the ORANGE light will blink twice every 3 seconds (change battery indicator).
Harmony Processor Protection CAUTION: Immersion in water may damage the processor and headpiece electronics. All parts of the processor have been designed to tolerate rain, moisture, sweat, and dust expected from normal use. However, your processor contains advanced electronics that can be damaged. Care should always be taken when using or handling the processor. If you drop your processor, check that it is functioning properly.
Warnings and Precautions As a cochlear implant user, there are a few precautions that you should take when in various environments. We recommend that you carry your Patient Identification Card with you at all times as a quick reference source. Should you have any questions or concerns, do not hesitate to contact your cochlear implant center or AB. Electrostatic Discharge (ESD) Your processor and its attachments are designed to withstand most static events without damage or interruption to your programs.
• Avoid contact between your processor/cable/headpiece and metal surfaces before you touch the metal surface with your hand. This is particularly important on the playground where high levels of static electricity can be easily generated, and extreme electrostatic discharge events can occur between a headpiece or processor and the metal that supports the playground equipment.
Part 4: Hearing with Your Harmony Processor Audio Mixing Audio mixing refers to the amplification ratio between your processor built-in microphone and any audio device connected to the processor post (this includes the T-Mic as well). Audio mixing allows your processor microphone to pick up nearby external sounds when connected to an audio device. This is important if you want to hear your voice or other sounds in the environment when connected to an audio device.
Auria Direct Connect Earhook The Direct Connect Earhook allows you to connect to a variety of audio devices. To connect, you will also need the Direct Connect Cable and an Audio Interface Cable. Your Direct Connect Earhook can also function as a standard earhook when programmed appropriately by your audiologist. Direct Connect Cable The Direct Connect Cable attaches to the Direct Connect Earhook and is typically used in conjunction with the Audio Interface Cable.
To Disconnect the Direct Connect Cable: • Remove the processor from your ear. • Hold the Direct Connect Earhook or base of the processor. • Hold the Direct Connect Cable at the connector. • Gently pull the Direct Connect Cable away from the port at the top of the earhook. Figure 21: Connecting/Disconnecting the Direct Connect Cable to the Direct Connect Earhook. Audio Interface Cable WARNING: This cable should only be used with battery-operated devices. Devices powered by direct AC current (i.e.
Adapters When connecting a patch cable to the Direct Connect system, an adapter may be needed, depending on the output of the device to which you are connecting. There are two main types of adapters: one for size and one for signal type. Size adapters will allow you to connect a patch cable that does not physically fit into the 3.5 mm audio jack. Signal adapters will convert the signal type to that used by the cochlear implant system. There are two main signal types: mono and stereo.
• Set the volume/gain control on the FM receiver to the minimum setting (some FM systems may not have this control). • Turn down the volume dial on the processor. • Set the processor to the appropriate program. • In sequence, turn on the FM transmitter, receiver and processor-in that order (this will ensure that no adverse sound percepts are heard). • Gradually increase the volume on the processor to user setting (typically 12:00).
Troubleshooting Infrared Systems • Are you using a good PowerCel? • Are you using the correct program on your processor? • Ensure that the patch cable does not entangle with the headpiece cable (as applicable). • Ensure that the appropriate patch cable for the make and model of infrared system is being used. • Proper care of the patch cable (e.g., avoid sharply bending the cable) will maximize its life.
Interfacing with Hard-Wired Systems: • Select the appropriate patch cable. As a reminder, the Direct Connect Cable uses a standard 3.5 mm audio jack that is designed to accept stereo input. If you have additional questions regarding patch cables, please contact your audiologist or AB for additional assistance. • With the audio device and processor turned off, attach the patch cable. • Turn down the volume on the audio device to the minimum setting. • Turn down the volume dial on the processor.
Troubleshooting Hard-wired Systems: • Are you using a good PowerCel? • Are you using the appropriate patch cable? • Are you using the appropriate program on your processor? • Is the audio device turned on? • Is the patch cable inserted properly into the audio device, and is the volume turned up? • Long cables can get tangled around objects. Take care when draping long patch cables across busy areas at home and at work. • Is there any cable damage? • Proper care of the patch cable (i.e.
Auxiliary Microphone The Auxiliary Microphone does not come with your kit. It can be purchased by contacting AB. The Auxiliary Microphone, also called a lapel microphone, is an additional microphone that can be used in a variety of ways. The Auxiliary Microphone can be handheld, passed from speaker to speaker in difficult listening environments or worn on your lapel/shirt collar. The Auxiliary Microphone plugs into the auxiliary jack located on the end of the Direct Connect Cable.
Auria iConnect™ Adapter WARNING: The Auria Accent Color Covers, the Headpiece Color Caps, the metal contact on the inside of the color cap, earhooks, battery, and the battery compartment of the iConnect may cause choking if swallowed. The Auria iConnect Adapter does not come with the Harmony Kit. It can be purchased by contacting AB. Figure 25: iConnect Adapter. FM Receiver Compatibility The Phonak MicroLink MLxS is an FM receiver compatible with the iConnect.
iConnect Battery WARNING: Batteries are toxic when swallowed. Keep them out of reach of young children. If batteries are swallowed, please seek immediate medical attention. The iConnect can only use a standard size 10 hearing aid battery. Do not use any other battery. Replacing the Battery To replace the battery, open the battery compartment and remove the old battery by tilting the iConnect. Figure 27: Opening the Battery Compartment. Figure 28: Removing Old Battery.
Do not attempt to open the battery compartment further than shown. Remove the protective foil from the new battery. Hold the battery as shown and insert the battery bevel end (negative) first. Gently shut the battery compartment until it clicks in place. Do not use excessive force when handling the battery compartment. Figure 29: Inserting the Battery. If there is excessive resistance when closing the compartment, make sure that the battery is correctly inserted.
iConnect Care and Maintenance When the iConnect is not in use, remove the battery from the compartment and store it in a safe place. The Auria Carrying Case insert functions as a Dri-Aid Kit. Regularly put the iConnect in the Auria Carrying Case to help prevent moisture build-up. Avoid the following: • Operating the iConnect in extreme temperatures (below 32° F/0° C or above 115° F/45° C). • Storing iConnect in extreme temperatures (below -4° F/-20° C or above 131° F/55° C).
Using the Phonak MicroLink MLxS With the iConnect To use the MLxS receiver with the iConnect, follow these steps: • Turn off the MLxS receiver. • Attach the MLxS receiver to the iConnect by lining up the thicker pin with the wider socket hole. Forcing the pins into the holes will result in damage to the unit. Figure 31: Attaching the MLxS to the iConnect. • Attach the iConnect by aligning it to the processor post and gently pushing straight in until it lightly clicks in place.
Telecoil Using the Built-in Telecoil Telecoils provide wireless access to hearing-aid–compatible telephones and inductive loop systems (found in some public facilities). Telecoils capture electromagnetic fields in the environment and deliver these signals to your processor. A telecoil is built into your processor and is programmed by your audiologist. To activate your telecoil, first consult with your audiologist to determine if a program in your processor has been created for its use.
Using your Auria T-Coil: To attach the T-Coil to your Direct Connect Earhook: • Align the Auria T-Coil as shown. Figure 33: Aligning the T-Coil on the Harmony Processor. • Gently push the T-Coil onto the Direct Connect Earhook until it lightly snaps in place. Figure 34: T-Coil Snapped Correctly Into Place. For your T-Coil to be effective, you must have access to a looped system or a hearingaid–compatible telephone. This will allow your T-Coil to receive the electromagnetic field generated by these devices.
Connecting to Telephones There are a variety of ways for you to use your telephone. Using the Telephone Receiver • Place the telephone receiver directly over your processor microphone. Using the Built-in Telecoil or Auria T-Coil • The built-in telecoil or Auria T-Coil will allow you to pick-up the electromagnetic field from the telephone. To use the telecoil/T-Coil most effectively, you must ensure that you are using a telecoil/T-Coil compatible telephone.
Using a Speaker Phone Speakerphones are another option when you want to use the telephone. By using a speakerphone, no patch cables or program changing is necessary; simply turn on the speakerphone and listen as you would during normal use with your processor. Cell Phones CAUTION: Using or being in the vicinity to someone who is using certain digital cellular phones may cause interference with the cell phone’s reception or problems with the quality of sound from your implant system.
Part 5: Other Accessories Auria Carrying Case The Auria Carrying Case is included in your processor kit. It is a multifunctional case that can carry all your basic processor components. It can hold your processor with any PowerCel configuration or earhook. Dri-Aid Function Your Auria Carrying Case allows you to carry your processor with you and remove excess moisture as you store it at night. The carrying case contains a removable insert that serves as a Dri-Aid kit.
Figure 35: Carrying Case Removable Insert. Cleaning the Auria Carrying Case CAUTION: Do not immerse your Auria Carrying Case in water as it may damage or destroy the silica crystals. If necessary, your Auria Carrying Case can be cleaned with a slightly dampened cloth or tissue. Do not use soap or solvents. Little Things Wallet The Little Things Wallet is also provided with your processor kit.
Part 6: Troubleshooting WARNING: While no injury cases have resulted during normal use or a fault condition, components of the system may become hot. If a particular device’s temperature results in discomfortor pain, promptly remove the product and contact AB. Headpiece Retention CAUTION: Adding too many magnets to your headpiece may cause physical discomfort and can potentially damage the skin around your implant site.
What To Do If… The following is a description of how to troubleshoot your processor given a specific symptom. If the problem persists after trying the suggestions below, contact your audiologist or AB for assistance. No Sound / Static / Muffled Sound / Distorted Sound • Check your connections, including PowerCel, earhook and cables. • Check your volume dial. • Is your headpiece positioned over your implant site? • Is your PowerCel charged and inserted properly? Try another PowerCel.
Processor Gets Wet WARNING: Your processor or headpiece should be serviced only at AB. Do not attempt to open or repair the processor. Do not continue to use the processor if any part of it is damaged. Unauthorized opening of the processor, or other equipment, will void the warranty and may compromise system performance. All parts of the processor have been designed to tolerate rain, moisture, sweat, and dust expected from normal use.
Orange LED Light on Harmony Does Not Blink When the Processor is Turned On • Check your connections between the PowerCel and processor. • Replace your PowerCel with one that is fully charged. • Clean PowerCel and processor contacts. • Contact your audiologist for further troubleshooting if necessary. Decrease in PowerCel Life A variety of factors can impact PowerCel life, including: • Changes to your program made by your audiologist. • The type of program and processor that you are using.
Red Light on PowerCel Charger Illuminated • Try charging the PowerCel in another charger bay. • If a red light appears again after 90 minutes of charging, contact your audiologist. The PowerCel may be faulty. NOTE: If the red light is still illuminating after the PowerCel is removed, reset the charger’s power by unplugging and replugging your charger into the wall outlet. This will reset your charger and turn the red light off.
Contact Us Advanced Bionics is committed to providing the highest quality products and service to our customers. We welcome your comments regarding the Harmony Processor or your suggestions to improve our products. Please feel free to contact AB or discuss your suggestions with your implant professional. HEADQUARTERS Advanced Bionics, LLC 12740 San Fernando Road Sylmar, CA 91342, USA 877.829.0026 in US and Canada 800.678.3575 TTY 661.362.1400 661.362.1500 Fax info@AdvancedBionics.
Advanced Bionics®, Auria®, T-Mic®, FireFly®, PowerCel™, Harmony® and iConnect™ are trademarks of Advanced Bionics, LLC in the United States of America and other countries. This device is protected under one or more of the following U.S.
www.AdvancedBionics.com HEADQUARTERS Advanced Bionics, LLC 12740 San Fernando Road Sylmar, CA 91342 USA 877.829.0026 in US and Canada 800.678.3575 TTY 661.362.1400 661.362.1500 Fax info@AdvancedBionics.com ASIA-PACIFIC Advanced Bionics Asia-Pacific Limited Suite 4203, 42/F, Tower One Lippo Centre, 89 Queensway Hong Kong 852.2526.7668 852.2526.7628 Fax AP@AdvancedBionics.com EUROPE Advanced Bionics SARL 76 rue de Battenheim 68170 Rixheim, France +33.0.3.89.65.98.00 +33.0.3.89.65.50.
