Troubleshooting guide

Headpiece will not stay on…..

1. CAUTION: adding too many magnets to the headpiece

may cause physical discomfort and can potentially damage

the skin around the implant site

2. How long has it been since surgery? Swelling is common

for 1-2 months following surgery.

3. If significant time had elapsed, you may try the following:

• Use of an earmold, huggie or toupee tape will help keep

the headpiece on as it will assist with the weight of the

processor so it does not pull the headpiece off.

• Other suggestions:

• Temporarily shave hair around the implant site

• Apply pressure to the headpiece with a headband,

baseball cap, etc.

• Refer to audiologist for further troubleshooting

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