Troubleshooting guide

Child is NOT responding to sound—
*Note you have verified no response with a behavioral listening check.
7. Check the Microphone/System Status using the LED
I would like to learn more about LED functionality
8. Replace the Headpiece/Cable
You should keep spare equipment on hand
To order equipment contact us now
9. Clean the contact on both your PowerCel and
Harmony Processor
Learn how
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