User's Manual

Chapter 4 Troubleshooting
This Chapter provides solutions to problems for the installation and operation of the Wi-Fi Internet
Melody Station. You can refer to the following if you are having problems.
A. Wired Mode
1. Why can’t I find anything in my Station List when I access Internet Radio?
I. Check if you have plugged RJ45 in it.
II. Go to setup→ Advanced setup→ Network Setting to see if you get an IP.
III. If you didn’t get it, please restart it or select Renew IP to refresh.
IV. If it still doesn’t work, you may need to reset it to default.
2. Why can’t I access Media Server?
I. Check if you have plugged RJ45 in it.
II. Go to setup→ Advanced setup→ Network Setting to see if you get an IP.
III. Make sure you are executing the right version of Windows Media Player (WMP 11), and
then restart it.
IV. If it still doesn’t work, you may need to reset it to default.
B. Wireless Mode
1. What can I do if my wireless client can not access the Internet?
I. Out of range: Put the router closer to your client.
II. Wrong SSID or Encryption Key: Check the SSID or Encryption setting.
III. Connect with wrong AP: Ensure that the client is connected with the correct Access
Point.
2. Can’t setup a wireless connection?
I. Ensure that the SSID and the encryption settings are exactly the same to the Clients.
II. Move the Wi-Fi Internet Melody Station and the wireless client into the same room, and
then test the wireless connection.
III. Ensure that the LEDs are indicating normally. If no, make sure that the AC power and
Ethernet cables are firmly connected.
IV. If you are using other wireless device, home security systems or ceiling fans, lights in
your home, your wireless connection may degrade dramatically. Keep your product away
from electrical devices that generate RF noise such as microwaves, monitors, electric
motors.
3. Why can’t I find anything in my Station List when I access Internet Radio?
I. Make sure you have connected with an AP accurately.
II. Go to setup→ Advanced setup→ Network Setting to see if you get an IP.
III. If you didn’t get it, please restart it or select Renew IP to refresh.
IV. If it still doesn’t work, you may need to reset it to default.