User Manual

Examples include: microwaves, monitors, electric motors, and so forth.
5. I just do not remember my encryption key. What should I do?
• If you forgot your encryption key, the WiFi card will be unable to establish a proper connection.
If an encryption key setting has been set for the WiFi Combo Broadband Gateway, it must also
be set for the WiFi card that will connect to the WiFi Combo Broadband Gateway.
To reset the encryption key(s), login to the WiFi Combo Broadband Gateway using a wired
connection. (Please refer to “Basic > Wireless (Security–No Encryption)” on page 10, for
additional information).
7. How do I reset my WiFi Combo Broadband Gateway to its factory default settings?
If other troubleshooting methods have failed, you may choose to Reset the WiFi Combo
Broadband Gateway to its factory default settings.
To hard-reset the WiFi Combo Broadband Gateway its factory
default settings, follow the steps
listed below:
1. Ensure the WiFi Combo Broadband Gateway is powered on
2. Locate the
Reset button on the back of the WiFi Combo Broadband Gateway.
3. Use a paper clip to press the
Reset button.
4. Hold for 10 seconds and then release.
5. After the WiFi Combo Broadband Gateway reboots, it is reset to the factory
default settings.
Note: Please note that this process will take a few minutes.
8. What is VPN?
• VPN stands for “Virtual Private Networking.” VPNs create a "tunnel" through an existing
Internet connection using PPTP (Point-to-Point Tunneling Protocol) or IPSec (IP Security)
protocols with various encryption schemes including Microsoft Challenge Handshake
Authentication Protocol (MS-CHAP).
• This feature allows you to use your existing Internet connection to connect to a remote site with
added security. If your VPN connection is not functional, verify that your VPN dial-up
configuration is correct.
Note: This information should be provided to you from your VPN provider.
Pressing the Reset Button restores to its original factory
default settings.
9. What can I do if my Ethernet cable does not work properly?
• First, ensure that there is a solid cable connection between the Ethernet port on the gateway, and
your NIC (Network Interface Card).
• Second, ensure that the settings on your NIC adapter are “Enabled,” and set to accept an IP
address from the DHCP.
• If settings appear to be correct, ensure that you are not using a crossover Ethernet cable.
Although the WiFi Combo Broadband Gateway is MDI/MDIX compatible, not all NICs are.
Therefore, it is recommended that you use a patch cable when possible.
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