User Manual

Ensure the IP Address assigned to the wireless adapter is within the same subnet as the Access
Point and gateway. The WiFi Combo Broadband Gateway has an IP Address of
192.168.123.254. Wireless adapters must have an IP Address in the same range (e.g.,
192.168.123.x). Although the subnet mask must be the same for all the computers on
the network, no two devices may have the same IP Address. Therefore, each device must have
a unique IP Address.
To check the
IP Address assigned to the wireless adapter, follow the steps below:
1. Enter ipconfig /all in command mode
2. Enter ping 192.168.123.254.to check if you can access the WiFi Combo Broadband
Gateway.
3. Why does my wireless connection keep dropping?
You may try following steps to solve.
• Antenna Orientation.
1: Try different antenna orientations for the WiFi Combo Broadband Gateway.
2: Try to keep the antenna at least 6 inches away from the wall or other objects.
• Try changing the channel on the WiFi Combo Broadband Gateway, and your Access Point
and Wireless adapter to a different channel to avoid interference.
• Keep your product away (at least 3-6 feet) from electrical devices that generate RF noise,
like microwaves, monitors, electric motors, etc.
4. Why I am unable to achieve a wireless connection?
Note: An Ethernet connection is required to troubleshoot the WiFi Combo Broadband
Gateway.
If you have enabled Encryption on the WiFi Combo Broadband Gateway, you must also
enable encryption on all wireless clients in order to establish a wireless connection.
• For 802.11g, the encryption settings are: 64 or 128 bit. Ensure that the encryption bit level
is the same for both the WiFi Combo Broadband Gateway, and your Wireless Client.
• Ensure that the SSID (Service Set Identifier) on the WiFi Combo Broadband Gateway and
the Wireless Client are exactly the same.
If they are not, your wireless connection will not be established.
• Move the WiFi Combo Broadband Gateway and the wireless client into the same room,
and then test the wireless connection.
• Disable all security settings such as
WEP, and MAC Address Control.
• Turn off the WiFi Combo Broadband Gateway and the client.
Turn the WiFi Combo Broadband Gateway back on again, and then turn on the client.
• Ensure that all devices are set to
Infrastructure mode.
• Ensure that the LED indicators are indicating normal activity. If not, ensure that the AC
power and Ethernet cables are firmly connected.
• Ensure that the IP Address, subnet mask, gateway and DNS settings are correctly entered
for the network.
• If you are using 2.4GHz cordless phones, X-10 equipment, or other home security systems,
ceiling fans, or lights, your wireless connection may degrade dramatically, or drop
altogether.
To avoid interference, change the Channel on the WiFi Combo Broadband Gateway, and all
devices in your network.
• Keep your product at least 3-6 feet away from electrical devices that generate RF noise.
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