User's Manual

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Chapter 4 Troubleshooting
This Chapter provides solutions to problems for the installation and operation of the WiFi Mobile
Broadband Router. You can refer to the following if you are having problems.
1 Why can’t I configure the router even the cable is
plugged and the LED is lit?
Do a Ping test to make sure that the WiFi Mobile Note: It is recommended that you use
Broadband Router is responding.
an Ethernet connection to configure it
Go to Start > Run.
1. Type cmd.
2. Press OK.
3. Type ipconfig to get the IP of default Router.
4. Type “ping 192.168.123.254”. Assure that you ping the correct IP Address assigned
to the WiFi Mobile Broadband Router. It will show four replies if you ping correctly.
Ensure that your Ethernet Adapter is working, and that all network drivers are installed properly.
Network adapter names will vary depending on your specific adapter. The installation steps listed
below are applicable for all network adapters.
1. Go to Start > Right click on “My Computer” > Properties.
2. Select the Hardware Tab.
3. Click Device Manager.
4. Double-click on “Network Adapters”.
5. Right-click on Wireless Card bus Adapter or your specific network adapter.
6. Select Properties to ensure that all drivers are installed properly.
7. Look under Device Status to see if the device is working properly.
8. Click “OK”.