Troubleshooting guide

8
Configuring the NetVanta 7000 Series Product in AOS A2.04.00 through A5.03
With AOS A2.04.00, the User Accounts and IP Phone Configs menus of the NetVanta 7000 Series have changed
considerably to accommodate configuring larger numbers of users and phones. Note the following changes:
• The User Accounts menu has been updated, but the content is basically the same.
• When new user accounts are created, the default global call coverage list named go_to_voicemail is applied and
the default voicemail class of service (CoS) named normal_voicemail is assigned.
• The Phone Configs tab of the IP Phone Configs menu has been fully redesigned with additional features, such
as comma separated value (CSV) template import for bulk configuration generation.
• The remaining tabs on the IP Phone Configs menu have been moved to a new menu called IP Phone Globals
since all of these settings are global to all or a group of phones.
Note: The updated pages will likely require an additional plug-in (Adobe Flash Player version 10 or higher) for your Web
browser to view the Adobe Flash Player-based content. Most browsers will prompt you for this and allow you to download
it automatically.
Creating a New User Account
8. Navigate to Voice > User Accounts and select New.
9. Enter the Extension.
10. Enter the First Name and Last Name.
11. Select SIP for the Phone Type and enter the Phone MAC Address.
12. Select the Phone Model from the drop-down list.
13. Select Apply. The user account and associated phone configuration will be generated, and you will be taken to
the new user account’s configuration menu.
14. Navigate through the tabs and customize any settings needed on the new user account.