Troubleshooting guide

5
CSV File Field Descriptions
MAC Address:
Description: Associate a phone’s unique mac-address with this entry
What It Does: Allows the phone with this mac to register with the system.
Acceptable Formatting: hexadecimal digits only; should be twelve digits in length; must be uniquely assigned
Extension:
Description: Associate an new unique extension with this entry
What It Does: Creates a new voice user with this value; allows a phone to register with the system using this value
Acceptable Formatting: Numeric digits
Phone Model:
Description: The type of the phone associated with this entry
What It Does: Tells the system how many line keys the phone has that are usable
Acceptable Formatting: Only these precise values are acceptable:
ADTRAN IP 706
ADTRAN IP 712
Polycom SoundPoint-IP 301
Polycom SoundPoint-IP 320
Polycom SoundPoint-IP 330
ADTRAN/Polycom IP 321
Polycom SoundPoint-IP 331
ADTRAN/Polycom IP 335
Polycom SoundPoint-IP 430
Polycom SoundPoint-IP 450
Polycom SoundPoint-IP 501
ADTRAN/Polycom IP 550
Polycom SoundPoint-IP 560
Polycom SoundPoint-IP 601
ADTRAN/Polycom IP 650
Polycom SoundPoint-IP 670
Polycom SoundStation-IP 4000
Polycom SoundStation-IP 5000
Polycom SoundStation-IP 6000
Polycom SoundStation-IP 7000
ADTRAN/Polycom VVX 300
ADTRAN/Polycom VVX 310
ADTRAN/Polycom VVX 400
ADTRAN/Polycom VVX 410
ADTRAN/Polycom VVX 500
ADTRAN/Polycom VVX 600
Polycom Wifi SpectraLink 8440
Polycom Wifi SpectraLink 8450
Polycom Wifi SpectraLink 8452
First Name:
Description: The desired first name of the person who will use this phone
What It Does: Help to label the phone, provides callerID info, etc…
Acceptable Formatting: Only printable ASCII characters
Last Name:
Description: The desired last name of the person who will use this phone
What It Does: Help to label the phone, provides callerID info, etc…
Acceptable Formatting: Only printable ASCII characters
Sip Authentication Password:
Description: The desired plain-text password used for the IP phone to register to the NV7100
What It Does: Provides the system with a way for validating the IP phone
Acceptable Formatting: Alphanumeric characters, from one to sixteen characters in length