Troubleshooting guide

17
• Boot Server Type (FTP by
default)
• Boot server username/password
•
Local phone username/password
customer-sip.cfg
R10.1.0 Versions (By Model)
customer-sip-spip320.cfg
customer-sip-spip321.cfg
customer-sip-spip330.cfg
customer-sip-spip331.cfg
customer-sip-spip335.cfg
Contains custom configuration changes
for all phones.
Example features that can be enabled or
disabled with the contents of this file are:
Missed Call notification, On-Hold
Reminder, etc.
extension-mac.cfg Contains the SIP configuration of the
phone as well as any user/phone specific
configurations (ringtones, etc).
Created when new user account is
created
adtran-sip.cfg
R10.1.0 Versions (By Firmware)
adtran-sip_31x.cfg
adtran-sip_32x.cfg
adtran-sip_33x.cfg
adtran-sip_40x.cfg
adtran-sip_41x.cfg
Contains the ADTRAN recommended
changes to the original Polycom sip.cfg
file.
This file is contained in the AOS firmware
image and will thus be updated with each
AOS upgrade.
sip.cfg
R10.1.0 Versions (By Firmware)
sip.cfg (3.3.x and up)
sip_31x.cfg
sip_32x.cfg
Polycom factory phone configuration
parameters (gains, tones, buttons, etc).
This file changes with each new Polycom
firmware version.
mac-phone.cfg Contains saved configuration items
changed by the user on the phone
directly.
Not required to be present on flash or
CompactFlash
®
.
mac-directory.xml Contains the phone’s local, system, and
speed dial directories.
Created when a new user account is
created.
adtranXXXXlogo.bmp Logo file for display on the 430, 501, 601,
and 4000 phones.
SoundPointIPWelcome.wav Welcome sound played when the phone
successfully boots.
Doorbell-1-Hi.wav Audible alert for notification of an
incoming doorphone call.
6. Once the files are downloaded, the phone will attempt to register to the NetVanta 7000 Series Product based on
the information in extension-mac.cfg.