Troubleshooting guide

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Voicemail Cos (added as of AOS A5.01):
Description: The desired voicemail system class of service to associate with this extension
What It Does: Used to limit/restrict what services the voicemail system will provide for this extensions VM box
Acceptable Formatting: String for a configured voicemail class of service (e.g. “normal_voicemail”)
Alias (added as of AOS A5.01):
Description: A desired SIP alias to associate with this extension
What It Does: Allows a SIP alias to point to this extension
Acceptable Formatting: Numeric digits
Configuring the NetVanta 7000 Series Product in AOS A2.03.00.SC and Below
Creating a New User Account
1. Navigate to Voice > User Accounts.
2. Enter the Extension.
3. Enter the First Name and Last Name.
4. Select SIP for the Phone Type and enter the Phone MAC Address.
5. Select the Phone Model from the drop-down list.
6. Select Apply. The user account and associated phone configuration will be generated, and you will be taken to
the new user account’s configuration menu.
7. Navigate through the tabs and customize any settings needed on the new user account.