Setup guide
Known Issues and Suggested Workarounds
151
Workaround: No workaround is currently available.
77076 When the XT9 input mode is enabled, the phone displays unmatched UIMA-focused
items in the first position during XT9 (PinYin) input.
Workaround: No workaround is currently available.
77818 In a shared line scenario, the phone does not display the Resume option for a hold call.
Workaround: No workaround is currently available
78140
The presence information of the contact enabled for “Buddy watch” is not updated after a
reboot. However, the presence status can be known from the Buddies soft key
(Customer issue ID VESC-1763).
Workaround: No workaround is currently available.
78232 During a remote conference pickup on a shared line, the phone does not display the call
appearance and call indicator.
Workaround: No workaround is currently available.
78269 Using the UI to change the phone lock behavior from alert to DND causes the phone to
reset.
Workaround: No workaround is currently available.
78340 Sending several MWI NOTIFY messages within a few seconds of each other may cause
the phone to reset.
Workaround: Avoid sending multiple MWI messages close together.
78363 In a shared line scenario with calls on hold, the Call Appearance screen times out and
does not return the phone to remote active state (applies to SoundStation IP 7000).
Workaround: Try pressing the Resume or New Call followed by Cancel soft keys.
81123 During voicemail playback, going off hock and on hock stops the phone from responding
to the Menu, New Call, Dir, Dial, Dial pad Number keys and the Volume
Increase/Decrease soft keys.
Workaround: Try pressing the Line1, Handsfree, and Headset buttons to make the
phone responsive.
81366 In PSTN mode, the Enter Number screen pops up and obstructs the swapping of calls
during a conference call (applies to SoundStation Duo).
Workaround: Wait for the Enter Number screen to disappear.
82741 Phone is displaying a non-functional transfer soft key when it is hosting a centralized
conference (applies to all VVX Phones).
Workaround: No workaround is currently available.
84457 Phone is playing SystemRing.wav ringtone instead of Low Trill Precedence or Ring
Splash ringers when the parameter
reg.1.ringType is set to ringer13 or ringer14.
Workaround: Try to change the ringtone using the phone’s user interface.