Technical data

G-2 Troubleshooting and Customer Support 90362-01
General Troubleshooting
NetBlazer’s power light
does not come on.
Make sure the AC power adapter is plugged into an active wall outlet.
Then make sure the power adapter is securely connected to the
NetBlazer and turn on the NetBlazer. See Chapter 2, “NetBlazer LS
Installation” for illustrated instructions.
If the power light still doesn’t turn on, you may have a defective power
cable. See “Obtaining Customer Support” on page G-5.
The COL light on the
front panel is often on.
Your Ethernet cables have been disconnected or are not properly
terminated.
Or, multiple devices on the line are all attempting to use the line. You
might want to think about segmenting the line so there aren’t so many
hosts on it competing for time.
You get garbage
characters on your
screen when you try to
run the Setup Utility.
Type Ctrl-x Ctrl-x to exit the Setup Utility.
If you are running from a non-ANSI terminal, you’ll need to change to a
different terminal. The Setup Utility only works with ANSI-compatible
terminals.
If you are running from an ANSI-compatible terminal, check your
terminal settings. They should be set to 9600 bps, 8 bits, 1 stop bit, no
parity, and XON/XOFF flow control. If your settings are correct, try
starting the Setup Utility again. If you still get garbage characters,
contact Telebit customer support (see page G-5).
You saved your
configuration, and now
need to reset the
NetBlazer to the default
(factory) settings.
The pinhole to the right of the power switch is used to reset your
NetBlazer LS to the factory defaults by erasing all saved configuration
files. To reset the NetBlazer, turn the NetBlazer’s power off and insert a
paper clip into the pinhole. Holding the paper clip firmly pushed in, turn
the NetBlazer back on and continue to press in on the paper clip for
five or more seconds. When you release the paper clip, the NetBlazer
will boot up using factory default settings. This procedure erases any
saved configuration and/or password files.