Setup guide

Configuring the System NetVanta 7100 Administrator’s Guide

Creating a New Auto Attendant

An auto attendant is an automated call handling menu structured with audio prompts to direct callers

through the available menu options (or digit actions). The auto attendant must have an introductory

greeting that describes the digit actions, such as “For Sales, press 2.” It is best to map out the auto attendant

digit actions prior to setup. See Figure 50 on page 68 for a diagram of auto attendant structure.

Creating a new auto attendant may require assistance from your system administrator. Refer to Modifying

Auto Attendant Greetings on page 62 for instructions on perfecting an existing auto attendant greeting.

1. Navigate to the

Voice > Applications > Auto Attendants menu and enter the Name and

Extension of the new auto attendant. Select the Add New Auto Attendant button.

Figure 38. Auto Attendants Menu

Enter the Name and

Extension of the

new auto attendant

and select Add New

Auto Attendant.