Setup guide

NetVanta 7100 Administrator’s Guide Managing Phone Accounts

Call Coverage

The Call Coverage tab of the Edit User menu displays the call coverage settings for a particular user. If

the user has been assigned to a call coverage list, you can view the settings on this page. You can also

customize the selected call coverage list only for this user account. Use the question mark symbol to assist

with the configuration settings.

When creating a custom list, multiple actions can be set to occur. For example, in Figure 12, station

extension 2013 is set to ring four times before rolling to extension 2001. The active call will then ring

extension 2001 twice before continuing to the next action (Go to Auto Attendant). Call coverage can also

be set for each of the system modes in the same manner as shown in Figure 12. If system modes are

defined, the extension will apply the call coverage during the times specified.

Figure 12. Call Coverage Tab Menu

Setting a custom list

requires defining the

action to take if the call is

not answered and

assigning additional

parameters for each

action.

Collectively, this creates

the call coverage.