Specifications

MX3216 System Manual
6-56 61189008L1-1B
Access Tech Support Account Screen
The Access Tech Support Account screen (see Figure 6-37) provides access to a technical
support account.
Figure 6-37. Access Tech Support Account Screen
To receive a technical support response key, provide the challenge key that appears on the
screen to an authorized Adtran factory representative. Refer to “ADTRAN Technical Support”
on page A-1 for contact information. Entry of a valid response key promotes this menu session
to the technical support level.
Card: Controller A ADTRAN MX3216 System MM/DD/YY hh:mm
Unacknowledged Alarms: NONE ID: Site 1 MX3216
MX3216->Provisioning->Security Administration->Access Tech Support Account
Challenge Key: DBB0ABE8
Enter Response Key:
To receive a Tech Support Account 'Response Key', provide the 'Challenge Key'
shown above to an authorized Adtran factory representative. Entry of a valid
Response Key will promote this menu session to the Tech Support level.
'?' - System Help Screen