Unit installation

61223026L2-5A Issue 1, November 2003 19
The Troubleshooting screen (Figure 23) compiles infor-
mation received from all facilities and equipment in the
circuit and presents them in both Real-Time and 7-Day
historical format.
The Troubleshooting Guidance screen (Figure 24)
option (accessed from the
Troubleshooting screen)
analyzes this information and makes repair recommen-
dations.
Figure 23. Troubleshooting Screen
Figure 24. Troubleshooting Guidance Screen
Circuit ID: 10/29/03 09:29:45
Press ESC to return to previous menu
Troubleshooting
For HELP based on detected problems, select Troubleshooting Guidance from the
list below. If further assistance is needed, contact ADTRAN Tech Support.
Hours: Normal 7am - 7pm CST 1. Troubleshooting Guidance
Emergency 7 days x 24 hours 2. General Information
Phone: [phone] / 888.873.HDSL
Fax: [phone]
Selection:
Circuit ID: 10/29/03 09:29:45
Press ESC to return to previous menu
DSX-1 Loss of Signal (Red Alarm)
- Patch test set REC jack into H2TUC MON TX jack to verify integrity of
signal to the H2TUC from the network (verify test set in MON mode).
- If signal to H2TUC is missing, insert test set at DSX panel IN Jack connecting
toward H2TUC (to verify wiring between DSX and H2TUC shelf). Check H2TUC to
verify DSX-1 LOS alarm is cleared. This verifies TX(out) and RX(in) pairs are
not swapped.
- If signal from DSX OK, verify cross-connect wiring at DSX panel is turned over
(OUT to IN) and (IN to OUT).
-If DSX wiring OK, connect test set REC to the DSX MON, network side equipment,
to verify signal from network (verify test set to MON). If no signal,
troubleshoot office problems.
For Total Access cards verify the following:
- Provisioning>Network Source is configured correctly for Mux or DSX operation.
- Provisioning>Service State is not configured for OOS-Unassigned.
- Mux card is mapped correctly.
- Mux card is functioning correctly.