User manual
Product Support Information
Presales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engineering, or ADTRAN Sales:
Post-Sale Support
Please contact your ADTRAN account representative first. If your ADTRAN account representative cannot
help, please contact ADTRAN Technical Support and have the unit serial number available.
Repair and Return
If ADTRAN Technical Support determines that a repair is needed, Technical Support will coordinate with
the Customer and Product Service (CAPS) department to issue an RMA number. For information regarding
equipment currently in house or possible fees associated with repair, contact CAPS directly at the following
number:
Identify the RMA number clearly on the package (below the mailing address), and return to the following
address:
ADTRAN Customer and Product Service
6767 Old Madison Pike
Progress Center
Building #6 Suite 690
Huntsville, Alabama 35807
RMA # _____________
Applications Engineering
(800) 615-1176
Sales
(800) 827-0807
Technical Support
(888) 4ADTRAN
CAPS Department
(256) 963-8722