System information

960 Stewart Drive Sunnyvale, CA 94085 USA Phone [phone] +1.877.80SHORE Fax [phone] www.ShoreTel.com
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1. Define a “Trunk Name:” that is appropriate, we chose ShoreTel_PRI_Handoff.
2. Set the “Type:” to “ISDN”.
3. Click on the “Add” radio button.
This action brings up the “Trunk Accounts > Txx” page which includes a “Trunk Status” section and “Edit
Trunk” section. We‟ll begin with the “Trunk Status” section:
1. The “Operational Status:” may be “Unavailable ” after you apply ALL of the settings it will
become “Available”.
2. Verify that the “Administrative Status:” is “Enabled”.
3. Click on the “Apply” radio button. You will get the message “Administrative status set
successfully”.
Scroll down to the “Edit Trunk Section”: