System information

960 Stewart Drive Sunnyvale, CA 94085 USA Phone [phone] +1.877.80SHORE Fax [phone] www.ShoreTel.com
- 11 -
4.16
Call Forward – Always
Verify that inbound calls are
immediately forwarded to a user‟s
external destination.
Pass
4.17
Inbound / Outbound Fax calls
Verify that inbound / outbound fax
calls complete successfully.
Pass
4.18
ShoreTel Converged
Conferencing Server
Verify that inbound calls are properly
forwarded to the ShoreTel
Converged Conferencing Server and
it properly accepts the access code
with audio to all involved parties.
Pass
4.19
Inbound call to Bridged Call
Appearance (BCA) extension
Verify that inbound calls are properly
presented to all of the phones that
have BCA configured and that the
call can be answered, placed on-hold
and then transferred.
Pass
4.20
Inbound call to a Group
Pickup extension
Verify that inbound calls to
extensions that are part of a Group
Pickup extension can be answered,
placed on-hold and then transferred.
Pass
Configuration Overview
The steps included in the ADTRAN and ShoreTel Configuration sections below provide instructions on
configuring a converged ADTRAN NetVanta router with a ShoreTel IP Telephony system. All ADTRAN
products use a familiar command-line interface for configuration via console connection, Telnet, or a
Web-based GUI is available for many features and configurations.
ShoreTel Configuration
In this implementation ShoreTel interoperates with the ADTRAN NetVanta platform via T1 PRI trunks.
The connection between the two units will be via a T1 Crossover cable (if you are not familiar with what
a T1 Crossover cable is, perform an Internet search for T1 crossover cable).
The configuration details below are concise, for complete configuration details please refer to the
ShoreTel Administration Guide.
Log into ShoreWare Director and create a new PRI Trunk Group: