Specifications

18 ATTO Technology Inc. FastFrame CNA Installation and Operation Manual
Mac OS X
Note
The ATTO FastFrame supports Mac OS X
versions 10.6.x, 10.7.x, 10.8.x.
1 If the adapter does not appear in the System
Profiler (10.6) / System Information (10.7/8),
make sure the card is seated properly in the
PCIe slot.
a. Shut down and remove power from the
Mac.
b. Remove the side of the case.
c. Check the PCIe slot
d. Replace the side of the case.
e. Apply power
Note
If the Fastframe adapter is properly seated
and devices are still not accessible check the
optical cable to verify your getting link light. If
not contact an authorized ATTO
representative.
2 Open the ATTO ConfigTool from the ATTO
Utilities CD or download it from the ATTO
website. Refer to the ATTO Utilities Installation
and Operations Manual for additional
information.
3 Verify the driver is loaded.
a. Click on the adapter name in the Device
Listing to view the Basic Info screen.
b. If the Driver Information section indicates
Unknown: driver not loaded, reinstall the
driver. Refer to “Driver Installation” on
page 6. If reinstalling the driver does not fix
the problem, contact an authorized ATTO
representative.
4 Reset the NVRAM for all channels to defaults
and reboot. If the problem persists, contact an
authorized ATTO representative.
Note
When calling ATTO Technical Support
please have a printout of the IORegistry
node of each controller, System Profiler
(10.6) / System Information (10.7/8), MAC
address of the adapter, and what driver and
firmware.