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This error occurs because your camera supports a frame rate lesser than 10 FPS. Adobe Presenter Video Creator produces best quality videos
when your camera is High Definition (1280 x 720) and supports at least 10 FPS (frame rate). Use of cameras that support lesser FPS results in
choppy videos (similar to slide-show)
Solution:
Replace your camera with one of the recommended ones. See Recommended cameras and microphones for more information.
Also, ensure that you have installed the native driver for the camera provided by the manufacturer.
The quality of the Adobe Presenter video is low
Adobe Presenter Video Creator requires a lot of processing power to record the screen and webcam videos simultaneously. The presenter video in
particular is a lot more difficult to record. When the processing power is not sufficient, the Presenter video quality will be low. The quality drop can
be seen in the drop in the frame rate of the video. Also, the audio and video may go out of synchronization.
Solution:
Close unnecessary applications and free up system resources. If you experience a problem with the quality of your Presenter video, please check
the following:
Are you capturing an SD video instead of an HD video?
Are all unnecessary applications closed?
Do you have sufficient free space on your hard disk? At least 5 GB is needed, but around 15 GB is recommended.
Are you using a good quality webcam? Check out our recommended webcams.
Are your webcam drivers up to date?
Are you capturing your video in a well-lit environment? Most webcams perform poorly in bad lighting.
Are you running Adobe Presenter Video Creator in Diagnostic Mode? Diagnostic Mode should only be used to report issues to Adobe.