User Guide
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TROUBLE SHOOTING TIPS
Unable to nd myDMX GO app in the app store:
The myDMX GO app is only available for iOS (10.0 and up) and Android (version 4.0.3 and up) powered
tablets. Please check your device compatibility when downloading.
Unable to download a prole for a lighting xture:
If the xture appears in the list but has a red dot to the right of the xture, the prole needs to be
downloaded. In order to download the prole, ensure that the tablet has an internet connection.
Unable to nd a xture prole for a lighting xture:
If you do not see a prole for your xture, visit https://store.lightriderapp.com/en/ssl to create a New
Fixture Request
Connection between the WiFi device and tablet are lost:
Refresh the connection by disconnecting the power to the WiFi device and reconnecting it after a 5
seconds. If problem persists, delete the device’s WiFi prole and re-connect using your tablet.
FREQUENTLY ASKED QUESTIONS
Listed below are a few answers to common questions users may have.
1. What is the WiFi password?
The password is smartdmx0000.
2. How many xture proles are there?
The xture library has over 15,000 lighting xture proles. If you do not see a prole for your xture,
visit https://store.lightriderapp.com/en/ssl to create a New Fixture Request.
3. Can you control the myDMX GO WiFi device via USB?
The USB-C port on the WiFi device can be used to power the WiFi unit connect the device to an
Android tablet for control (Android only).
For additional accessories, please visit www.adj.com