Specifications

Chapter 1 - Introduction
8 Adept MV Controller User’s Guide, Rev C
1.5 How Can I Get Help?
Within the Continental United States
Adept Technology maintains a Customer Service Center at its headquarters in San Jose,
CA. The phone numbers are:
Service Calls
[phone]
5:00am - 5:00pm PST (24 hour emergency coverage, 7 days a week)
[phone] FAX
NOTE:
When calling with a controller related question, please have the
serial number of the controller (see page 44 for information on the ID
label). If your system includes an Adept robot, also have the serial
number of the robot. The serial numbers can be determined by using the
ID command (see the V
+
Operating System User’s Guide).
Application Questions
Contact your regional Applications support center as shown below.
Training Information
For information regarding Adept Training Courses in the USA, please call [phone].
You can see the Adept Training class schedule on the Adept Web site – see page 9.
San Jose, CA 408-434-5033
Fax [phone]
8:00am - 5:00pm PST
Western Region States:
LA, AR, MO, TX, OK, KS, NE,
CO, WY, MT, NM, AZ, UT, NV,
ID, WA, OR, CA
Cincinnati, OH 513-792-0266
Fax [phone]
8:00am - 5:00pm EST
Midwestern Region States:
MI, OH, West PA, West NY, IN,
KY, TN, AL, MS, IL, WI, IA, MN,
ND, SD
Southbury, CT 203-264-0564
Fax [phone]
8:00am - 5:00pm EST
Eastern Region States:
ME, NH, VT, MA, CT, RI, East
NY, East PA, NJ, DE, MD, VA,
WV, NC, SC, GA, FL
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