Setup guide
TouchCenter Installation and Setup Guide
1–2
be used with each system, and the minimum alarm panel software
revision level for compatibility.
MAXIMUM NUMBER MINIMUM SOFTWARE
ALARM SYSTEM
OF TOUCHCENTERS REVISION LEVEL
VISTA-15P 2 3.0
VISTA-20P 2 3.0
VISTA-20P 4 5.0
VISTA-20PS 2 3.0
VISTA-20PS 4 5.0
VISTA-21IP 4 1.0
VISTA-128BP 3 2.4
VISTA-128FBP 3 1.6
VISTA-250BP 3 2.4
VISTA-250FBP 1 1.5
VISTA-250FBP 3 2.0
• On all panels except the residential panels, you may obtain the software
revision level of the alarm panel by entering the program mode and then
entering #92 on the keypad. The second line of the keypad displays the
software revision level (w/out the decimal point).
• The keypad sound suppression feature available in some commercial panels
is not compatible with the TouchCenter.
• The ‘Voice Chime’ feature is a residential control feature only.
NOTE: If using the maximum number of 6272 Keypads, an additional
auxiliary power supply may be needed.
The message “ECP Error” will be displayed at the top of the screen (except for
the Home screen) when the
TouchCenter cannot communicate with the
alarm panel. This may be caused by an incorrect ECP address in the
TouchCenter or because AUI type devices have not been enabled in the
panel. While this message is being displayed, you must use the
TouchCenter default code of “4140” any time the TouchCenter requests an
authorized code.
Safe Mode
The TouchCenter contains a Safe Mode of operation. In the rare event
that the TouchCenter cannot successfully communicate in its graphic
mode with the control panel, the Safe Mode is a backup mode that
ensures that you can communicate with your system. In this mode,
the TouchCenter operates much like a standard non-graphic keypad
so that you can control your system until the problem is corrected.
•
DO NOT perform panel programming while in the Safe Mode. Performing
panel programming while in the Safe Mode may cause the panel and
TouchCenter to become out of sync.
• DO NOT use several hardwired motion detectors in high traffic locations. The
high quantity of signals received by the panel may cause the TouchCenter to
enter the Safe Mode.