User's Manual

Page 40 of 49
SMS
Problem
Possible Root Cause
Solution
My Web Console
cannot receive a
text message
SMS inbox is full. Maximum SMS storage is dependent on SIM
card memory. If the memory is full, delete a
few texts to free up memory for new
messages.
Ensure the sender tries another network to
send messages.
Some local networks
do not have
agreements in place to
send SMS to the
Inmarsat network
Web Console
Problem
Possible Root Cause
Solution
Unable to access
Web Console
Wi-Fi connection. Make sure that there is no problem with the
Wi-Fi connectivity.
Wrong IP address Make sure that the IP address is entered
correctly.
http://192.168.1.35
Try to refresh the web page after ensuring the
IP address is correct.