User's Manual

SAFARI
TM
System User’s Guide
3
 Make sure that a correct call number is used and with „00‟
prefix and ended with „‟ to complete the dial number (i.e.
00870772101234).
 Hang up and retry the call again
Unable to receive
incoming call
 Ensure that a correct call number is used
 Ensure that the line is not engaged by any other telephony
devices.
 Ensure that all other telephony devices are hung up
properly.
Distorted audio during
outgoing/incoming call
 The audio may clip when use with some phones in high
volume. Please lower the volume of the phone in such
situation.
 Please temporary disconnect any data connection since
high throughput may affect the quality of the audio
 Hang up and retry the call again
Primary Handset
Symptoms
Descriptions / Remedial Actions
No display /.power for
Primary handset
 Check the DC power supply input to the transceiver.
 Check the primary handset whether it is inserted to the
correct handset port with connection holder.
Unable to connect to the
transceiver
 Ensure the primary handset is inserted to the correct
handset port with connection holder.
Unable to make outgoing
call
 Ensure a correct call number to be dialed.
 Hang up the handset and retry the call.
Unable to receive
incoming call
 Ensure a correct call number is used
 Ensure that the line is not engaged by any other telephony
devices.
 Ensure all other telephony devices are hung up properly.
No audio during
incoming/outgoing call
 Ensure that no standard LAN cable is inserted into handset
port as it causes Pins 1 and 10 of the handset port to be
deformed. This results in no audio in the primary handset.
 Ensure the Primary Handset is inserted into the correct port
and secured with the latch
 Hang up and retry the call again
Distorted audio during
incoming/outgoing call
 Lower the volume of the Primary Handset.
 Do temporary disconnect any background data connection
since high throughput may affect the quality of the audio
 Hang up and retry the call.