User's Manual

SAFARI
TM
System User’s Guide
2
SIM Card
Symptoms
Descriptions / Remedial Actions
SIM Card cannot be
detected by the
Transceiver
 Ensure that a correct SIM card is used.
 Ensure that a SIM card is properly inserted into SIM Card
Slot
 Retry by re-inserting the SIM card into SIM Card Slot before
powering up the Transceiver.
Transceiver indicates
“Wrong SIM Card”
 Ensure that a correct SIM card is used.
GPS Output
Symptoms
Descriptions / Remedial Actions
Unable to acquire GPS
even after a long time
 Ensure that there is no blockage for the antenna.
No NMEA string output
from the GPS port
 Ensure that there is a proper connection at the GPS port.
 Ensure that the GPS output is set to Output NMEA data via
the Web Console.
LAN Port (RJ45)
Symptoms
Descriptions / Remedial Actions
No LAN indication
 Ensure that the Ethernet Cable is plugged into the PoE LAN
port (RJ45) or the standard LAN port (RJ45) correctly.
 Check to ensure that the Ethernet Port on your PC / Laptop
is working fine.
 Ensure that a correct type of Ethernet cable (do not use
crossover type of Ethernet cable) is used.
Unable to acquire IP
address. My PC shows
“Limited connectivity”
 Try to unplug and plug back the Ethernet Cable.
 Try to reboot the Transceiver.
 Try to restart your PC/Laptop.
Unable to ping my
Transceiver
 Ensure that the LAN indication LED is active.
 Ensure that the IP address of the Transceiver is set
correctly.
 Make sure that there is no firewall or proxy settings in your
PC/laptop that prevent access to the Transceiver.
RJ11 Phone Port for Standard Call
Symptoms
Descriptions / Remedial Actions
Unable to make outgoing
call
 Make sure that there is dial tone before making the call.
For the case of busy tone,
 Ensure that the line is not engaged by any other
telephone services.
 Ensure that all other telephony devices are hung up
properly.
For the case of no dial tone,
 Ensure that the phone line is connected to the phone
port of the transceiver.